09-19-2017 01:34 PM
40 12
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  1. AC Question's Avatar
    When my Note 4 drops bellow 25% a window pops up that has suggestions for me to increase the battery life, such as turning off bluetooth and dimming the screen. Once this window pops up it will not go away. There is no close button. My home button stops working. I've tried doing all the suggestions. I can still use the apps behind the warning I just can't get the warning to go away. The problem started when I updated to 6.0.1 How can I get it to go away and never come back.
    Nomm likes this.
    05-12-2017 11:15 AM
  2. Tim1954's Avatar
    Letting lithium battery go lower that that will kill the battery in a short time...
    In any case, you should be able to block notification from the device manager if you go to the settings and find it, probably in the system apps....
    Rukbat likes this.
    05-12-2017 07:39 PM
  3. BakaGoyim's Avatar
    Letting lithium battery go lower that that will kill the battery in a short time...
    In any case, you should be able to block notification from the device manager if you go to the settings and find it, probably in the system apps....
    No offense, but that's no help here. Just general knowledge, really.

    I have the same bug on my Galaxy s6, just got it from the latest update in the last 2 or 3 days. This notification view is the full width of the screen and about half the length, placed right in the middle. There is no way to dismiss it or get rid of it except to:

    1. Force power down if your device has a way to do this without using the screen.
    2. Wait for your device to die.
    3. Plug it in. This made it go away immediately, but isn't helpful if you're out and about without a charger.

    It stays on the screen no matter what you do, even if you lock your phone.

    I'm not sure if 1. really matters either, as I assume it'll just pop up again when you turn the phone back on with <25% battery. If anyone knows of a way of disabling this (I found no "device manager" in the notifications settings), or a better way of dealing with it, let me know!

    Thanks.
    05-14-2017 11:51 PM
  4. Tim1954's Avatar
    If you find the battery app on your settings, you should have the three dots in top right corner. Tapping those should give you advanced settings. There you should have notifications....
    No offence taken. I have no way of knowing your level of understanding of Android OS
    05-15-2017 12:14 AM
  5. Nomm's Avatar
    Same here. Galaxy Note 4. But my android is in portuguese and this 25% batery notification was in english... It started 2 days ago when I was playing a tower defense game. Very strange... I use 6.0.1 for a long time. First time it appeared to me it doesn't show the "dismiss" button, but now it's showing.
    05-15-2017 12:26 AM
  6. realpants's Avatar
    Hi

    I too have a Galaxy S6 and it has also started to show this message in the last couple of days. I assume it is the native android system that is displaying the message but I can't be sure. Looking in the battery app, there is nothing to enable or disable the notifications. I wandered if it might be another application such as CleanMaster or Avast. I've turned off the low battery indicator for CleanMaster and I'll let the phone run down to 25% tonight and see if I still get the message.

    I wanted to see if the phone would show me when each app was last updated so see if I could pinpoint the issue, but I don't see anywhere that it gives this information.

    Any more sufferers out there?

    Pants
    05-15-2017 06:49 AM
  7. PhatAzianMan's Avatar
    When my Note 4 drops bellow 25% a window pops up that has suggestions for me to increase the battery life, such as turning off bluetooth and dimming the screen. Once this window pops up it will not go away. There is no close button. My home button stops working. I've tried doing all the suggestions. I can still use the apps behind the warning I just can't get the warning to go away. The problem started when I updated to 6.0.1 How can I get it to go away and never come back.
    Yes. I've had this same issue since I've updated my Verizon s6 edge to Android 7.0 on April 28th.

    I think there's an issue with the screen loading properly because I've had two versions of the always on top screen. The one you described. And a slightly larger one with a dismiss button on the bottom right corner. I think it isn't loading properly. And the dismiss button rarely comes up. It's like a 10-20:1 chance the battery optimization screen properly loads.

    Anyways, long story short. I've found a TEMPORARY work around this issue. Plug your phone in your charger and the screen will go away and the phone will resume normal operation.

    Took me a handful of battery drains to figure this out. It's frustrating and not a solution, but it works for now
    05-15-2017 07:23 AM
  8. SquidDudley's Avatar
    I have had the same problem with my S6 Edge, the thing that works for me for some reason is just to take a screenshot. Seems to work every time but is still annoying.

    Hope this work/helps for you guys
    05-15-2017 08:12 AM
  9. wdsman's Avatar
    Letting lithium battery go lower that that will kill the battery in a short time...
    In any case, you should be able to block notification from the device manager if you go to the settings and find it, probably in the system apps....
    Since you can't GET to settings because the warning is blocking your whole screen, this isn't very helpful at the moment.
    ATrain1_2 likes this.
    05-15-2017 10:28 AM
  10. wdsman's Avatar
    I have had the same problem with my S6 Edge, the thing that works for me for some reason is just to take a screenshot. Seems to work every time but is still annoying.

    Hope this work/helps for you guys
    Didn't work on my Galaxy. Thanks for the suggestion, though.
    05-15-2017 10:28 AM
  11. ATrain1_2's Avatar
    Yes. I've had this same issue since I've updated my Verizon s6 edge to Android 7.0 on April 28th.

    I think there's an issue with the screen loading properly because I've had two versions of the always on top screen. The one you described. And a slightly larger one with a dismiss button on the bottom right corner. I think it isn't loading properly. And the dismiss button rarely comes up. It's like a 10-20:1 chance the battery optimization screen properly loads.

    Anyways, long story short. I've found a TEMPORARY work around this issue. Plug your phone in your charger and the screen will go away and the phone will resume normal operation.

    Took me a handful of battery drains to figure this out. It's frustrating and not a solution, but it works for now
    What I have noticed on my S6 is if I have the phone in landscape mode, the box doesn't load properly and there's no close button. But if you are in regular mode then it comes with a close button. Going to try to turn it off now because it's just annoying. Everytime it comes up all I do is close it anyway.
    05-15-2017 12:09 PM
  12. Joseph Cipollina's Avatar
    It is the Peel Smart Application that Android pre-installed. I have just confirmed it twice. We can't uninstall without rooting, but we can disable or roll back the version. I like to use my IR for some TV's so I rolled it back. Be sure to not update it in either case.
    05-15-2017 01:06 PM
  13. ATrain1_2's Avatar
    It is the Peel Smart Application that Android pre-installed. I have just confirmed it twice. We can't uninstall without rooting, but we can disable or roll back the version. I like to use my IR for some TV's so I rolled it back. Be sure to not update it in either case.
    If that is the reason, there's a setting in the notifications for the app for power saving. Let's hope that's all it takes is to uncheck that setting. If it does, thank you SOOOOOOO MUCH in advance!!!!!!!!
    05-15-2017 01:35 PM
  14. Joseph Cipollina's Avatar
    If that is the reason, there's a setting in the notifications for the app for power saving. Let's hope that's all it takes is to uncheck that setting. If it does, thank you SOOOOOOO MUCH in advance!!!!!!!!
    If you mean the setting in App Manager, no I had that off a while ago and still do. They may not look at the pop-up as part of the notifications. They may see the notifications specific to the notification panel. I disagree with this because they then bypass the application manager settings. Also all in Peel Remote settings the notifications have a timeout... I really think there is some scam with this app. Who has a timeout for muting notifications?
    05-15-2017 02:45 PM
  15. Nomm's Avatar
    Same here. Galaxy Note 4. But my android is in portuguese and this 25% batery notification was in english... It started 2 days ago when I was playing a tower defense game. Very strange... I use 6.0.1 for a long time. First time it appeared to me it doesn't show the "dismiss" button, but now it's showing.
    05-15-2017 02:54 PM
  16. Dimitrios67's Avatar
    Guys, it is definitely the Peel Remote application which "produces" various other annoying messages alongside with this one. I disabled it, deleted the updates and kept the factory settings. For the time being, everything works fine now
    Dtt669 likes this.
    05-15-2017 03:38 PM
  17. Joseph Cipollina's Avatar
    Guys, it is definitely the Peel Remote application which "produces" various other annoying messages alongside with this one. I disabled it, deleted the updates and kept the factory settings. For the time being, everything works fine now
    Agreed, see above for additional detail.
    05-15-2017 04:34 PM
  18. alarinn's Avatar
    If you find the battery app on your settings, you should have the three dots in top right corner. Tapping those should give you advanced settings. There you should have notifications....
    No offence taken. I have no way of knowing your level of understanding of Android OS
    Well, you yourself provided no beneficial help there since under Advanced Settings under Battery is Notification settings and that dialog has the selections for 50%, 40%, or 30% (% for when to display that God-awful modal). There is no option to disable it, which happened to me for the 1st time today on my S6. The prior notifications were more than enough (15% and 5%). Not being able to disable this new notification is extremely annoying and as a software developer myself, was shoddy design. Whoever approved for a perma-modal to cover almost the entire screen where you can't close it or do anything other than a hard restart or plug it back in, should rethink being a project lead. Didn't QA even test this change? If anything, this could lead to lawsuits if this occurred in an emergency and the user couldn't even dial *911. BTW, I did try that and wasn't able to make an emergency call. If my life depended on my phone with a 25% battery life, I would be a dead man.
    Nomm likes this.
    05-15-2017 05:13 PM
  19. alarinn's Avatar
    Guys, it is definitely the Peel Remote application which "produces" various other annoying messages alongside with this one. I disabled it, deleted the updates and kept the factory settings. For the time being, everything works fine now
    Thanks for that info. I just did the same and will see what happens when I hit 25% again.
    05-15-2017 05:20 PM
  20. Nomm's Avatar
    Guys, it is definitely the Peel Remote application which "produces" various other annoying messages alongside with this one. I disabled it, deleted the updates and kept the factory settings. For the time being, everything works fine now
    Thanks! It was Peel Remote.
    05-15-2017 06:45 PM
  21. Tim1954's Avatar
    Well I apologise for not knowing every single model of every android and OS! The suggestions I gave were valid in accordance with my experience and devices. You have to start somewhere to troubleshoot all issues and since I don't have your device in my hand, I can only offer what I would try in your position.
    We are volunteers here, taking time to answer people like you who comes here for advice. You are welcome.
    05-16-2017 03:34 AM
  22. alarinn's Avatar
    Well I apologise for not knowing every single model of every android and OS! The suggestions I gave were valid in accordance with my experience and devices. You have to start somewhere to troubleshoot all issues and since I don't have your device in my hand, I can only offer what I would try in your position.
    We are volunteers here, taking time to answer people like you who comes here for advice. You are welcome.
    Ah sorry about that. I was in a bad mood yesterday and that popup didn't make things better. I hope they patch that soon enough and give us an option to turn it off. Weird that Android decided to pull an Apple; usually Android gives us a way out, not force it on us.

    So, what notifications will be lost by turning Peel Remote off? It seems this app is for the IR feature that nobody really uses and it is supposed to cost us money to disable the ads it provides (reminds me of ramsonware).
    Tim1954 likes this.
    05-16-2017 10:19 AM
  23. ivaneczech's Avatar
    It is the Peel Smart Application that Android pre-installed. I have just confirmed it twice. We can't uninstall without rooting, but we can disable or roll back the version. I like to use my IR for some TV's so I rolled it back. Be sure to not update it in either case.
    Thank you!!!
    05-16-2017 04:31 PM
  24. Peter Wright 0 3 24's Avatar
    It is definitely Peel Remote. I opened Peel remote, chose settings, notifications then unchecked the battery saver alerts box. I let the battery run down from 28% to 23% and no more pop-up. This has been exasperating, thanks sooooo much for sharing that Peel is the culprit.
    05-17-2017 09:21 AM
  25. macquelvs's Avatar
    This happening to me as well on my Samsung Galaxy S6, just after the most recent update. I've noticed that if my phone reaches 25% while it's just sitting there and not being used, then the next time I open it there is a pop-up box that does include a "DISMISS" option. However, if I'm actually using my phone and am in certain apps, the box will pop up with no sort of way to get rid of it. It will stay there even if I lock and unlock my phone, push any of the "battery saving" options, etc. The only way to make it go away is to plug my phone in. Sounds like something got missed by a developer? Either way, I really think this should be fixed, especially if you can't even make an emergency call when that thing is in the way. Most people won't know that the Peel Remote workaround can fix it for now...In the meantime, I'll have to take care of the Peel Remote when I get home. I haven't even set that up yet, so I can't get to the settings part of it until it's connected to my TV - unless someone else can tell me how to bypass the setup part!
    05-17-2017 03:30 PM
40 12

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