Action Launcher 3 app tray wont launch

[k264]

I just got a new Note 5 after having to send my older one in for battery issues. After getting everything set up how I like it using AL3, I tried to open up the app tray to look at all my apps and it wouldnt load, it just kept 'thinking'

I have tried uninstalling, re installing, switching launchers and restarting my phone and when I tried using a different launcher such as Google Now Launcher, I had the same issue of the app tray not wanting to load all my apps
Only the touchwiz (or main launcher) will let me access the app tray.

Any help with this?