Sound Problem with Note 5 after Nougat

[RichCMUK]

Thanks for the tip.

What type of reset did you do?
Was it a hard reset from the recovery screen or a soft reset (factory reset) from the settings?

I use this S pen sound to check if the error has occurred, but I'm interested to hear that you may have found a solution. Please keep us informed.

 

[havinhphu188]

Neither of it. Just a normal restart (hold the screen off 3 second), not reset. I found out that the audio of s pen is the cause of the problem accidentially, when I havent used s pen for a couple day, and there is no err. Also, there is a new patch update recently, keep me informed if it helps

 

[Nikhil Prasanth]

I had the same problem with my note.
In my case it was an app. Hike messenger. Try uninstalling any apps to isolate the issue.

 

[RichCMUK]

I have finally found a solution to my random sound problem, thanks to havinhphu188, thank you for the tip.

I turned off the S pen docking sound and the vibration for good measure. It has now been 2 days without a recurrence of the problem.

Thank you to everyone for your suggestions.

 

[Nicole Gonser]

How do you turn off the S pen sound? I can't find it.

Thanks!

Hi everyone, I have a solution that needs you guy to help me test it, to make sure it work. My tip is
Step 1. turn off the sound of s-pen (the sound that plays when you draw the s-pen or put it back).
Step 2. Restart your phone
It has been a week since my last reset. I think at least it will help to extend the non-error period. Please let me know if it works or not at havinhphu188@gmail.com, for gathering data purpose

 

[RichCMUK]

Hi Nicole,
Just follow these steps.

Settings
Advanced features.
S pen
S pen sound and vibration is at the bottom of the page.

 

[havinhphu188]

Hi, RichCMUK. You can keep the vibration, it is the sound that causes the problem. It has been two weeks for me now (my last restart is 27/5). Now I pretty sure this tip has solved the problem that we are frustrated with. Congratulation to you. And congratulation to all of us.

 

[Farshad Liaghat]

I have the same problem. This does not occur daily. Just from time to time.

 

[JeBe4]

I live in Thailand, my Note 5 received nougat on Friday 24th, since then I have had major sounds problems. Most notification sounds, s pen, undock, alarm and ringtones and others disappear. This happens daily. A restart fixes the issue.
2 Factory resets, cleared cache , 2 resets at the Samsung customer service centre, but it happened again.
I even replaced my S Pen, which has been sticking a little, this didn.t fix it.

Has anyone else had this issue?

My model number is N920c and I downloaded the official Samsung Nougat version.

I had this issue on marshmallow and nougat. I replaced months ago and the issue resurfaced with this latest update (t-mobile) - YouTube, voice recordings, gallery, sound, etc. Gives error message - restart - works fine - Samsung is so trash

 

[Luca Porto]

I ?d tried a new fresh installation of nugat , the first think is turned off the S pen docking sound and the vibration . But afrer one hour iìI hat the usual iusse of saund notification lost . than this sistem do not works on my 920CD

 

[LafMoor]

This worked for me, from RichCMUK post 2 mos ago:
Go to Settings,
Advanced Features,
S pen
- TURN OFF FEEDBACK - s pen sound and s pen vibration.
Hope this helps.

 

[LafMoor]

Hi found a solution - thanks to RichCMUK post a few mos ago.
Go to Settings,
Advanced features,
S pen,
TURN OFF - S PEN FEEDBACK - S pen sound and S pen vibration.
Hope this helps.

 

[Deriqk]

Hey is their anything yet to fix this problem of cracking sound of note 5 nougat