Over the years I have transported tens of thousands of pounds of lithium, magnesium, Class 1 explosives, and nuclear fuel rods and some other dangerous items via truck. I am well aware the dangers lithium can pose. This whole recall is bigger than necessary because Samsung does not have records of which batteries from which factory went into which phone. Sure, I can see there may be some defective batteries that went into some phones. I just do not believe that every phone or even a sizable amount of phones has defective batteries in them presently.
When a food manufacturer does a recall because a food item was/is contaminated, they know the exact lot numbers effected and can target the recall to the actual product that is bad, versus causing a mass panic among people who really were not effected at all.
Samsung needs to get the CPSC involved and do an actual recall, not one where every person is being given a different answer by a different fool working at a carrier store and/or customer service call center. I have been away this week and do not even have my Note 7 with me to use. It works better using my iPhone and call my kids iPad or iPhone directly. By the time I get home this Friday maybe more of this recall will be smoothed out.
It will take a while for Samsung to get all these phones back to them since there are restrictions on shipping damaged or recalled lithium batteries via air.