1. jmnesq's Avatar
    I have always used data in my home, not wi-fi. I have a good wi-fi connection, but I have never felt the need to switch over unless I'm doing heavy downloading. There are corners in my house where wi-fi is a little weak, so I stay on Data. Never had a problem with the Note 4 and the first Note 7 (before the recall). Got the new phone a week and a half ago and . . . maybe there's a setting I'm missing - the phone basically has no connection to any type of data IN my home.

    Once I turn on wi-fi, it works fine, but . . . in and around my home, it seems to sense wi-fi is available and it is refusing to utilize Data. It's NOT going to wi-fi automatically, I have to manually turn on the wi-fi.

    Is there a setting I need to turn off or on or . . . what's going on here?!?! HelP!
    10-05-2016 01:09 PM
  2. team420's Avatar
    Settings - wireless & networks - WiFi - advanced - smart network switch.

    Also try .... Settings - wireless & networks - more - download booster

    I'm on Verizon fwiw
    10-05-2016 01:18 PM
  3. jmnesq's Avatar
    Thanks, but I'm on Sprint... those options aren't there. I have the automatic wi-fi connection toggled off.

    Smart Network Switch and Download Booster are nowhere to be found under my settings; at least, I can't seem to find them.
    10-05-2016 03:08 PM
  4. wdfrancis58's Avatar
    I'm also on Sprint. Settings, WiFi, toggle WiFi on, at the top you should see advanced. It's in there.
    10-06-2016 06:06 PM
  5. chazglenn3's Avatar
    Go to Settings, Data Usage and make sure that Mobile Data is turned on. Might not be the issue since you said it's only an issue in your home.
    10-06-2016 06:15 PM
  6. jmnesq's Avatar
    I'm also on Sprint. Settings, WiFi, toggle WiFi on, at the top you should see advanced. It's in there.
    Okay - do I want "Smart Network Switch" on or off? It was off; I went ahead and toggled it on to see if it would do anything. It now says "normal switching"... which hopefully is what i want.

    Edit: I think that's what I needed.

    10-10-2016 12:10 AM
  7. jmnesq's Avatar
    Nope. That didn't do it.

    10-10-2016 03:11 PM

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