1. strikeIII's Avatar
    Anyone run into issues with their SPen not connecting? The spen still works but when you insert it back in it cannot connect to it. Any way to reset it? I already tried restarting my device a few times.
    12-03-2018 07:55 PM
  2. mustang7757's Avatar
    I'm not having any issues..
    but go to notification panel long press the spen toggle then 3 dots in right corner to reset the pen
    strikeIII likes this.
    12-03-2018 08:06 PM
  3. strikeIII's Avatar
    I'm not having any issues..
    but go to notification panel long press the spen toggle then 3 dots in right corner to reset the pen
    Thanks but that still didn't work. Going to see if it works in Safe Mode.
    mustang7757 likes this.
    12-03-2018 08:08 PM
  4. strikeIII's Avatar
    Nope Safe Mode didn't work. Going try another spen when I'm back in the office. Hopefully it's just a bluetooth or capacitor issue in the spen and Samsung sends me a new one.
    12-03-2018 08:32 PM
  5. mustang7757's Avatar
    Try one more thing
    Turn the toggle off in notifications panel and back on it ask to connect using existing spen or new ....try that
    strikeIII likes this.
    12-03-2018 08:34 PM
  6. strikeIII's Avatar
    Try one more thing
    Turn the toggle off in notifications panel and back on it ask to connect using existing spen or new ....try that
    Yeah tried that too. Didn't work.
    mustang7757 likes this.
    12-03-2018 09:12 PM
  7. mustang7757's Avatar
    Yeah tried that too. Didn't work.
    ☹️Call Samsung for another pen ?
    12-03-2018 09:29 PM
  8. strikeIII's Avatar
    Call Samsung for another pen ?
    Yeah im going to call them after I try to use another spen that I have at work. I just want to make sure it's the spen and not the device.
    mustang7757 likes this.
    12-03-2018 09:31 PM
  9. strikeIII's Avatar
    At least the main functions work just not the remote functions which I don't use too often.
    12-03-2018 09:32 PM
  10. mustang7757's Avatar
    At least the main functions work just not the remote functions which I don't use too often.
    True..
    12-03-2018 09:37 PM
  11. mustang7757's Avatar
    how did you make out?
    12-04-2018 12:13 PM
  12. jerrycau123's Avatar
    Go to YouTube and check out Greggles Tv, he has a video on the Spen and how to reset the pen.
    12-04-2018 12:36 PM

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