02-03-2019 03:21 PM
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  1. robinhelenehebert's Avatar
    robinhelenehebert
    Then it reconnects...anyone else deal with that?
    02-01-2019 03:59 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Your home WiFi? A public WiFi? All WiFi connections? (Let's figure out where the problem is, first.)
    jimd1050 likes this.
    02-01-2019 04:34 PM
  3. jimd1050's Avatar
    jimd1050
    Trusted Member
    Champion
    Yeah... great questions Rukbat! I usually only use mine on my home WiFi 'RobinandHelene' and it works rock solid!
    02-01-2019 04:35 PM
  4. robinhelenehebert's Avatar
    robinhelenehebert
    Originally Posted by Rukbat
    Your home WiFi? A public WiFi? All WiFi connections? (Let's figure out where the problem is, first.)
    Home wifi. I'm using orbi
    02-01-2019 05:01 PM
  5. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    The first thing to check is the signal strength where it happens. Even in a small house (I've had it happen in a 1200 sq. foot house) there can be dead spots. (And if you're near a running microwave, WiFi will die.)
    02-01-2019 05:10 PM
  6. Gayle Lynn's Avatar
    Gayle Lynn
    Try turning off modem and router.
    Also see that your router firmware is up to date.
    Change channels.
    Using 5G or 2.4?
    02-01-2019 05:15 PM
  7. robinhelenehebert's Avatar
    robinhelenehebert
    Originally Posted by Rukbat
    The first thing to check is the signal strength where it happens. Even in a small house (I've had it happen in a 1200 sq. foot house) there can be dead spots. (And if you're near a running microwave, WiFi will die.)
    Gotcha I was thinking that... interference!
    02-01-2019 05:38 PM
  8. robinhelenehebert's Avatar
    robinhelenehebert
    Originally Posted by Gayle Lynn
    Try turning off modem and router.
    Also see that your router firmware is up to date.
    Change channels.
    Using 5G or 2.4?
    Yeah we bought this orbi as a booster...go figure.
    02-01-2019 05:39 PM
  9. jerry12's Avatar
    jerry12
    That happens to my Note 8 at time's. I haven't noticed it on my Note 9 yet.
    02-03-2019 03:21 PM
« Any Note 8 or 9 Users going to the dark side? (iPhone XsMax) | Full screen keeps minimizing on note 9 »

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