ANY hope of backing up phone while it's security locked???!

misticki

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Dec 21, 2012
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Hello,

My phone got run over yesterday, and although it miraculously seems to more or less be working (it rings when called etc), the glass screen is completely shattered and black.

Luckily I have insurance and *should* get it repaired or replaced - however, due to (I believe?) software issues with Kies and ICS which meant backups kept failing, I frustratingly haven't been able to back up the phone for 4 months (not for lack of trying!!).

I've installed the latest version of Kies, and tried running myphoneexplorer, but as the phone is locked with a security code and the touch-screen doesn't work for me to unlock it, it seems impossible to access the data or back up anything from the last 4 months, before I send it away to get wiped.

Anyway, I figured it's worth a shot to see if anyone has a nugget of wisdom to help me save my data before I lose it for ever :(.
Thank you!
 

Clare m

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Sep 18, 2014
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hi ! i know you posted this a while ago but i thought i would ask anyway!
my phone has done the same thing and i am really annoyed i can't get into it.
did you ever find out how to access your stuff? :)