1. misticki's Avatar

    My phone got run over yesterday, and although it miraculously seems to more or less be working (it rings when called etc), the glass screen is completely shattered and black.

    Luckily I have insurance and *should* get it repaired or replaced - however, due to (I believe?) software issues with Kies and ICS which meant backups kept failing, I frustratingly haven't been able to back up the phone for 4 months (not for lack of trying!!).

    I've installed the latest version of Kies, and tried running myphoneexplorer, but as the phone is locked with a security code and the touch-screen doesn't work for me to unlock it, it seems impossible to access the data or back up anything from the last 4 months, before I send it away to get wiped.

    Anyway, I figured it's worth a shot to see if anyone has a nugget of wisdom to help me save my data before I lose it for ever .
    Thank you!
    12-20-2012 09:55 PM
  2. Clare m's Avatar
    hi ! i know you posted this a while ago but i thought i would ask anyway!
    my phone has done the same thing and i am really annoyed i can't get into it.
    did you ever find out how to access your stuff?
    09-18-2014 11:13 AM

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