1. Android Central Question's Avatar
    I have noticed that when my s10e is sitting on a flat surface, the screen is at times unresponsive to touch (double tap to wake, swiping through app drawer, dragging down notification bar, using gestures instead of navigation buttons).

    I have a tempered glass screen protector, but the screen works flawlessly when the phone is in my hand or in any other scenario than when it is lying flat on a table or bed for example.

    I have tried tilting it up slightly after it not working on a table and it works then I set it back down and it either works or doesn't.

    Does anyone else have this problem or know of a way to fix it (in the settings for example??). I have already tried deleting the cache / junk and restarting the device. I do not want to factory reset.

    Thanks.
    04-15-2019 05:51 AM
  2. frifred's Avatar
    Have you tried increasing touch sensitivity (Settings > Display > Touch Sensitivity)? Supposedly this helps when you have a screen protector. I didn't need to turn mine on, but might be worth a try.
    Morty2264 and Loretta Guyett like this.
    05-04-2019 03:18 PM
  3. Marvin-13's Avatar
    I did as you suggested and have been testing it out for a few weeks, and I haven't noticed any issues. Thank you!
    Morty2264 likes this.
    06-03-2019 12:05 AM
  4. Inders99's Avatar
    Yes absolutely happens on mine!!!!! Grrrrrrrrr It works fine when it's in my hand, not so good laying flat on the desk or table. I Googled it and it's not specific to the S10e, has something to do with the capacative screen not being grounded or something. Pretty stupid IMO, I used to use my old S7 as a calculator at times and it worked fine on my desk. Maybe this can get moved to a better forum than this sub-section?
    10-25-2019 02:26 PM
  5. Loretta Guyett's Avatar
    I have noticed that when my s10e is sitting on a flat surface, the screen is at times unresponsive to touch (double tap to wake, swiping through app drawer, dragging down notification bar, using gestures instead of navigation buttons).

    I have a tempered glass screen protector, but the screen works flawlessly when the phone is in my hand or in any other scenario than when it is lying flat on a table or bed for example.

    I have tried tilting it up slightly after it not working on a table and it works then I set it back down and it either works or doesn't.

    Does anyone else have this problem or know of a way to fix it (in the settings for example??). I have already tried deleting the cache / junk and restarting the device. I do not want to factory reset.

    Thanks.
    01-14-2020 04:57 PM
  6. Loretta Guyett's Avatar
    I have the exact same problem. If its my hand, it responds to my touch. Lying flat on a table or desk, no. On some keys if I really press hard it will respond, others, no matter how hard you touch a key when its flat, nothing. I have a glass screen protector too. Anyone have an answer? This phone is only 2 weeks old.
    01-14-2020 05:00 PM
  7. mustang7757's Avatar
    Try in safe mode if same problem?.
    01-14-2020 05:05 PM
  8. Loretta Guyett's Avatar
    I have noticed that when my s10e is sitting on a flat surface, the screen is at times unresponsive to touch (double tap to wake, swiping through app drawer, dragging down notification bar, using gestures instead of navigation buttons).

    I have a tempered glass screen protector, but the screen works flawlessly when the phone is in my hand or in any other scenario than when it is lying flat on a table or bed for example.

    I have tried tilting it up slightly after it not working on a table and it works then I set it back down and it either works or doesn't.

    Does anyone else have this problem or know of a way to fix it (in the settings for example??). I have already tried deleting the cache / junk and restarting the device. I do not want to factory reset.

    Thanks.
    01-14-2020 05:05 PM
  9. Loretta Guyett's Avatar
    Frifred had the answer! Settings>Display>touch sensitivity. Enable. Thanks Frifred!
    01-14-2020 05:07 PM
  10. Loretta Guyett's Avatar
    Thank you! This worked!!!
    01-14-2020 05:08 PM

Similar Threads

  1. Massive sotrage issue on Samsung Galaxy S9+
    By bryan taylor4 in forum Samsung Galaxy S9 & S9+
    Replies: 4
    Last Post: 04-15-2019, 02:47 PM
  2. Samsung Galaxy Tablet S5e - why so many different country specific versions?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-15-2019, 11:54 AM
  3. How to eject usb device storage on galaxy s9+
    By Android Central Question in forum Samsung Galaxy S9 & S9+
    Replies: 1
    Last Post: 04-15-2019, 10:57 AM
  4. Replies: 1
    Last Post: 04-15-2019, 09:01 AM
  5. how can I remove screen lock type pattern?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-15-2019, 03:22 AM
LINK TO POST COPIED TO CLIPBOARD