1. donm527's Avatar
    I just installed the August update for my unlocked phone on AT&T. Now when i reboot my phone i will get a notification saying that you must unlock your Secure Folder in order to get notifications from apps inside your Secure Folder.

    You cannot clear the notification and it will not go away till you unlock your Secure Folder.

    More importantly, you really will not get any notifications from any apps in your Secure Folder unless you do unlock the Secure Folder after reboot. Once you unlock the folder you can go in and out of your phone after that and notifications will come through. But the next time you reboot your phone though you have to unlock your Secure Folder in order to get any future notifications.

    Anyone else experiencing that bug? I feel that's kind of irritating that you're going to get a notification to unlock your Secure Folder every time you restart your phone and also the fact that you have to unlock your Secure Folder after restart to receive any future notifications from apps in your secured folder.

    I tested this by doing about a half a dozen reboots and if you don't unlock your Secure Folder after a reboot you do not get any notifications. But once you unlock your Secure Folder all the notifications start appearing.

    I have used Secure Folder since Note 8 and never did we have to do this after a reboot and I can't find any settings to enable/re-enable notifications from Secure Folder. Anyone else?
    Attached Thumbnails Secured Folder notification bug after August update-screenshot_20220906-071458_one-ui-home.jpg  
    BerryBubbles likes this.
    09-06-2022 07:47 AM
  2. donm527's Avatar
    Looks like other people reported having same issue after August update on other Sammys... S10+, S20, Fold4 user...

    https://eu.community.samsung.com/t5/...y/td-p/5882460
    09-06-2022 08:15 AM
  3. mustang7757's Avatar
    Yeah it's a bug I have it disabled with PDP it comes back after reboot
    BerryBubbles likes this.
    09-06-2022 08:41 AM
  4. BerryBubbles's Avatar
    I noticed it also. Didn't realize it was a bug, however. I just thought it was new annoying feature.

    It's always something...

    09-06-2022 09:07 AM
  5. donm527's Avatar
    I didn't realize it was the EU community site I posted but certainly got quick replies from people confirming the issue. Posted on the US site and got replies too. Hope Samsung reads their own support sites. Guess I have to wait to see is the September update will fix this.

    https://eu.community.samsung.com/t5/...5988171#M26931

    https://us.community.samsung.com/t5/...2371558#M35699
    09-06-2022 12:34 PM
  6. Gary02468's Avatar
    This sounds like a design decision to protect the security of the Secure Folder, not a bug. I only reboot my phone once a month (when there's a firmware update), so it doesn't bother me at all.
    09-07-2022 06:21 PM
  7. donm527's Avatar
    This sounds like a design decision to protect the security of the Secure Folder, not a bug. I only reboot my phone once a month (when there's a firmware update), so it doesn't bother me at all.
    No. I've had Secure Folder since Note 8... almost 6 years and it's never been this way. It's a bug. It better be a bug lol.

    Because if they want us to choose to only allow notifications from the Secure Folder to appear without having to first unlock Secure Folder after a reboot, then they should give us the setting in Secure Folder setting to automatically allow notifications after a reboot which they do not.

    I don't have a schedule of when I reboot my phone. Hardly ever. But there are people that set to boot there phone once a week or once a day through Device Care for peace of mind and to have to unlock your Secure Folder that often would be a pain. Or to forget that your phone rebooted and wonder why you haven't received any notification for days until you realize you didn't unlock your Secure Folder is silly.
    09-07-2022 06:28 PM
  8. Kyle Oberholtzer's Avatar
    Same here, I've had a couple bugs with the August update. I know I'm not adding much input by posting but it's getting irritating. The whole point of the secure folder is second level security and the incognito aspect of it. It's not that I'm hiding data I would just like to keep it personal lol. Anybody that restarts my phone will know three things. I have an encrypted folder, it does not release notifications(except the root of the problem here) and I'm probably hiding something. You can even put a icon in your notification drawer to hide it from your apps list. C'mon Samsung! Easy fix, add an option to disable all notifications from the secure folder and it's contents.
    09-19-2022 05:18 PM
  9. Gary02468's Avatar
    Anybody that restarts my phone will know three things. I have an encrypted folder, it does not release notifications(except the root of the problem here) and I'm probably hiding something.
    Don't you have to enter your password after rebooting before that notification (or any other) will show up? Or am I mis-remembering?

    (EDIT: I installed the AVI5 update, and there is no notification about the Secure Folder until I enter my password after rebooting. So you needn't worry about the concerns you listed.)
    09-19-2022 05:47 PM
  10. BerryBubbles's Avatar
    I just installed the October update on my unlocked s22U.

    Secure Folder system notification still appeared after the reboot.
    09-30-2022 03:51 PM
  11. Gary02468's Avatar
    I just installed the October update on my unlocked s22U.

    Secure Folder system notification still appeared after the reboot.
    If by "October update" you mean AVI5, that's only a security update, so it doesn't include any functionality changes. (I'd guess that Samsung does not intend to rescind its decision about the post-restart Secure Folder password and notification; but we'll see.)
    BerryBubbles likes this.
    09-30-2022 04:38 PM
  12. BerryBubbles's Avatar
    If by "October update" you mean AVI5, that's only a security update, so it doesn't include any functionality changes. (I'd guess that Samsung does not intend to rescind its decision about the post-restart Secure Folder password and notification; but we'll see.)
    Yes, sorry, AV15. Of course, you are correct. It was only a security patch. Not sure what I was thinking....
    09-30-2022 05:54 PM
  13. donm527's Avatar
    Still waiting for Android 13 update on unlocked AT&T but curious for those who have the update whether the update fixed the Secured Folder notification issue at reboots.
    10-31-2022 09:36 AM
  14. notforhire's Avatar
    Still waiting for Android 13 update on unlocked AT&T but curious for those who have the update whether the update fixed the Secured Folder notification issue at reboots.
    I had this problem a few years ago. My only fix was to disable the Secure Folder. If you actually use that folder, seems that the notification at reboot is a feature, not a bug??
    10-31-2022 10:00 AM
  15. Mr Bojangles1's Avatar
    If you remove the notification permission it enabled itself every reboot?
    10-31-2022 11:19 AM
  16. mustang7757's Avatar
    Still waiting for Android 13 update on unlocked AT&T but curious for those who have the update whether the update fixed the Secured Folder notification issue at reboots.
    It should be addressed by now my Fold 4 and flip 4 on November and reboot not there on Android beta 13
    I had this problem a few years ago. My only fix was to disable the Secure Folder. If you actually use that folder, seems that the notification at reboot is a feature, not a bug??
    If you remove the notification permission it enabled itself every reboot?
    Didn't matter if u used it or deny permission It was a bug
    10-31-2022 11:28 AM
  17. mustang7757's Avatar
    I even disable secure folder in Package Disabler it still was a issue , thats a definite bug lol
    But should be gone now
    10-31-2022 11:40 AM
  18. donm527's Avatar
    UGH!! Android 13 ONE UI5 update for AT&T did NOT fix the "Secured Folder locked" issue after a boot/reboot.

    What am I going to have to do?? I guess erase my phone and restore with Smart Switch??!!
    11-04-2022 09:59 AM
  19. mustang7757's Avatar
    UGH!! Android 13 ONE UI5 update for AT&T did NOT fix the "Secured Folder locked" issue after a boot/reboot.

    What am I going to have to do?? I guess erase my phone and restore with Smart Switch??!!
    Do you use secure folder?
    11-04-2022 10:02 AM
  20. donm527's Avatar
    Do you use secure folder?
    Yep. And too bad that Samsung removed cloud backup of the Secured Folder too cause otherwise I'd uninstall it and reinstall it and restore my backup.
    11-04-2022 10:08 AM
  21. mustang7757's Avatar
    Yep. And too bad that Samsung removed cloud backup of the Secured Folder too cause otherwise I'd uninstall it and reinstall it and restore my backup.
    What about smart switch on PC can u back it up ?
    11-04-2022 10:10 AM
  22. donm527's Avatar
    What about smart switch on PC can u back it up ?
    Yes, SmartSwitch does ask if I want to backup Secured Folder or asks me to unlock it so that it can run the backup.

    I've started doing backups on SmartSwitch after another discussion with you in another post but I haven't done a restore from SmartSwitch yet... so we may be getting to the point of trying it for the first time. I sometimes do after a new full OS update.

    I am curious to know how complete and how close to a "one step, fully restored" it is compared to my usual routine of erasing phone and then restore through samsung backup and then google backup.
    11-04-2022 10:28 AM
  23. mustang7757's Avatar
    Yes, SmartSwitch does ask if I want to backup Secured Folder or asks me to unlock it so that it can run the backup.

    I've started doing backups on SmartSwitch after another discussion with you in another post but I haven't done a restore from SmartSwitch yet... so we may be getting to the point of trying it for the first time. I sometimes do after a new full OS update.

    I am curious to know how complete and how close to a "one step, fully restored" it is compared to my usual routine of erasing phone and then restore through samsung backup and then google backup.
    Samsung smart switch pc is pretty much what Samsung cloud use to be on the device in settings under accounts so its pretty complete
    notforhire likes this.
    11-04-2022 11:14 AM
  24. notforhire's Avatar
    Samsung smart switch pc is pretty much what Samsung cloud use to be on the device in settings under accounts so its pretty complete
    agreed! I use Smart Switch to backup my device to my OneDrive and my SSD. God forbid I destroy my phone, I'm covered. (no, I don't use the Secure Folder)
    mustang7757 likes this.
    11-04-2022 12:06 PM
  25. mustang7757's Avatar
    agreed! I use Smart Switch to backup my device to my OneDrive and my SSD. God forbid I destroy my phone, I'm covered. (no, I don't use the Secure Folder)
    Yeah multiple back up is the way i do it also
    11-04-2022 12:07 PM
36 12

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