Hi,
I have three Galaxy S3 phones, two SGH-I747M (Android 4.0.4) and one SGH-I747(4.1.1).
When connected to my PC (Windows7), only one out of the SGH-I747M shows up under Device Manger's "Ports (COM & LPT)" while the other two show up under Device Manager's "Portable devices" as can be seen from bellow snapshot:
I need for all the phones to show up under Device Manger's "Ports (COM & LPT)".
I have installed Kies thinking that it had to do with some missing USB serial Port driver but that still didn't resolve the issue. Also called Samsung and they did't offer any help, all they said was that the other Phones are reporting themselves as mobile devices to the PC.
Appreciate any help resolving this issue.
I have three Galaxy S3 phones, two SGH-I747M (Android 4.0.4) and one SGH-I747(4.1.1).
When connected to my PC (Windows7), only one out of the SGH-I747M shows up under Device Manger's "Ports (COM & LPT)" while the other two show up under Device Manager's "Portable devices" as can be seen from bellow snapshot:
I need for all the phones to show up under Device Manger's "Ports (COM & LPT)".
I have installed Kies thinking that it had to do with some missing USB serial Port driver but that still didn't resolve the issue. Also called Samsung and they did't offer any help, all they said was that the other Phones are reporting themselves as mobile devices to the PC.
Appreciate any help resolving this issue.