Wives S4 keeps crashing in Gallery

[deejayburnout]

Peeps

Need your assistance please.

My beloved wife has a S4 and she says that it keeps crashing when she opens the photo gallery. Once it crashes and exits the app, she can try again and it may work it may crash.

Has a quick search and there doesn't seem to be anyone else with a similar problem. Could this be a OS issue or maybe a SD card issue. I had to reformat her SD card as it was all corrupt.

Here device is complety stock and up to date. Not rooted.

Any advice would be brillaint.

Thanks

 

[Golfdriver97]

Peeps

Need your assistance please.

My beloved wife has a S4 and she says that it keeps crashing when she opens the photo gallery. Once it crashes and exits the app, she can try again and it may work it may crash.

Has a quick search and there doesn't seem to be anyone else with a similar problem. Could this be a OS issue or maybe a SD card issue. I had to reformat her SD card as it was all corrupt.

Here device is complety stock and up to date. Not rooted.

Any advice would be brillaint.

Thanks

Try rebooting into recovery and clearing cache. There may be a data conflict between updates and may help. Here is how: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

 

[mlauzon]

I've suggested this to others with Gallery problems, and I'll suggest it to you, get QuickPic, and all your problems will be solved:

https://forums.androidcentral.com/e...etails?id=com.alensw.PicFolder&token=REPyE2ID

 

[deejayburnout]

Cheers guys. I will give that a go.

Will report back.

Sent via my mobile communications device.

 

[deejayburnout]

Try rebooting into recovery and clearing cache. There may be a data conflict between updates and may help. Here is how: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

I tried what you asked and I didn't work. Was unable to boot onto recovery.

Could only get it to reboot on Odin mode.



Sent via my mobile communications device.

 

[mlauzon]

Did you even bother with what I suggested..?!

 

[deejayburnout]

Did you even bother with what I suggested..?!

It doesn't really solve the problem to be honest. Its just circumventing it.

I did mention it but she wasn't interested. She likes the stock app when it runs.

Thanks for your input. Shame about your manners.

Sent via my mobile communications device.

 

[swent1]

Did she take any pictures that used sound? I've found a couple people (myself included) who have had this issue because of a camera mode used, and when I downloaded quickpic, the issue just transferred over to quickpic (even though its a wicked app and I use it now). I backed up all my photos and videos then went in and delred the ones that weren't regular video or the regular camera mode, restarted the phone and my problem has never returned. I had some guy say its basically a stupid theory and its not a corrupt file or anything, has to be Samsung's gallery app, but it worked for me and some others and has never happened again, so if you need a last resort you could always try it

Sent from my SGH-I337M using AC Forums mobile app

 

[Shanicenicolle]

Peeps

Need your assistance please.

My beloved wife has a S4 and she says that it keeps crashing when she opens the photo gallery. Once it crashes and exits the app, she can try again and it may work it may crash.

Has a quick search and there doesn't seem to be anyone else with a similar problem. Could this be a OS issue or maybe a SD card issue. I had to reformat her SD card as it was all corrupt.

Here device is complety stock and up to date. Not rooted.

Any advice would be brillaint.

Thanks

Try going to the applications manager then gallery and clearing the cache there. This helped with keyboard issues on my s3 in the past

Sent from my *PURPLE* Galaxy S4

 

[Haalcyon]

Also try upgrading to QuickPic, switch to a non TouchWiz launcher (spelled Nova/Nova Prime), and disable any carrier bloat. Doing these things can free up precious RAM which may benifit the issue, while making her phone more useful and sliq.


Note 8.0

 

[deejayburnout]

Thanks for the 3 last suggestions.

Will give them all a go for her.

I had a quick look at this quick pic on Google play.

Going to check it out myself.

Thanks all.


Sent via my mobile communications device.

 

[Golfdriver97]

I tried what you asked and I didn't work. Was unable to boot onto recovery.

Could only get it to reboot on Odin mode.



Sent via my mobile communications device.

I don't mean to sound condescending, but did you make sure you hit volume up during the process?

 

[deejayburnout]

I don't mean to sound condescending, but did you make sure you hit volume up during the process?

No worries.

I did try it both volume up and volume down and Odin mode would only load. Volume up and the device booted as normal.

When I do the volume up on my rooted S2 it boots into recovery OK.

Will the recovery only work on rooted devices?

Sent via my mobile communications device.

 

[Golfdriver97]

No worries.

I did try it both volume up and volume down and Odin mode would only load. Volume up and the device booted as normal.

When I do the volume up on my rooted S2 it boots into recovery OK.

Will the recovery only work on rooted devices?

Sent via my mobile communications device.

That's just it...there should be a stock recovery...

Sent from a SlimROM S3.

 

[Shanicenicolle]

That's just it...there should be a stock recovery...

Sent from a SlimROM S3.

Yea volume up+power+home buttons pulled due into a stock recovery mode. Weird.

Sent from my *PURPLE* Galaxy S4

 

[deejayburnout]

Tried again and no stock recovery.

Oh well.

Will try the other methods

Sent via my mobile communications device.

 

[Golfdriver97]

Tried again and no stock recovery.

Oh well.

Will try the other methods

Sent via my mobile communications device.

A customers recovery like TWRP and CWM can be flashed to your phone. But it does void the warranty.

Sent from a SlimROM S3.

 

[Haalcyon]

I thought after the latest update there was nothing we could do...no rooting...no ROMing.


Note 8.0

 

[deejayburnout]

A customers recovery like TWRP and CWM can be flashed to your phone. But it does void the warranty.

Sent from a SlimROM S3.

I have CWM on my S2. Don't want to flash her phone as its only a few months old and she would go ape if i voided her warranty.

I tired cleaning the gallery cache and so far its hasn't crashed yet. Fingers crossed.

Thanks all

 

[Golfdriver97]

I have CWM on my S2. Don't want to flash her phone as its only a few months old and she would go ape if i voided her warranty.

I tired cleaning the gallery cache and so far its hasn't crashed yet. Fingers crossed.

Thanks all

Cool.

Sent from a SlimROM S3.