Charging sign shows but battery only goes down

[Liron Shekel]

Hi there,

Since yesterday, everytime I connect the charger (to electricity socket or computer - makes no difference), the charging sign appears as usual but the battery goes down instead of up.
I tried charging while my phone is shut - and it's still going down. I tried resetting, removing the battery, putting it back in - nothing.

I don't know whether it's the charger that needs replacing or the battery. Has anyone had this issue before?

Thanks,
Liron

 

[Lucy Davies]

Are you using the official Samsung charger? If not that could be the reason why.

Posted via Android Central App

 

[cinnamin]

I had this same issue with my galaxy s4. I would plug it in to charge and instead of Charing it was discharging.i tried different chargers it didn't resolve the issue.tried another battery from another galaxy s4 phone.no dice.

So I had to take it back to sprint of course they tried to make me pay my deductible but this was in no way my fault my phone was in emaculate condition. I noticed the issue a few days after an update.

Posted via the Android Central App

 

[Jessabelle Rola]

hello ,is there anyone who could answer in this issue coz i have same problem with this, charging but it only drains the battery....please someone help..

 

[jboggs]

I have that issue if I am not using my original charger and if I have high usage app going on at same time. If i am not using original charger my phone gives me a notification that tells me to use original.

Also maybe ur charger is broken or intermittently not working so naturally battery % will b going down.

Posted via Android Central App

 

[Bstnbrn67]

Hi there,

Since yesterday, everytime I connect the charger (to electricity socket or computer - makes no difference), the charging sign appears as usual but the battery goes down instead of up.
I tried charging while my phone is shut - and it's still going down. I tried resetting, removing the battery, putting it back in - nothing.

I don't know whether it's the charger that needs replacing or the battery. Has anyone had this issue before?

Thanks,
Liron