1. Liron Shekel's Avatar
    Hi there,

    Since yesterday, everytime I connect the charger (to electricity socket or computer - makes no difference), the charging sign appears as usual but the battery goes down instead of up.
    I tried charging while my phone is shut - and it's still going down. I tried resetting, removing the battery, putting it back in - nothing.

    I don't know whether it's the charger that needs replacing or the battery. Has anyone had this issue before?

    Thanks,
    Liron
    09-20-2014 03:37 AM
  2. Lucy Davies's Avatar
    Are you using the official Samsung charger? If not that could be the reason why.

    Posted via Android Central App
    09-20-2014 07:50 AM
  3. cinnamin's Avatar
    I had this same issue with my galaxy s4. I would plug it in to charge and instead of Charing it was discharging.i tried different chargers it didn't resolve the issue.tried another battery from another galaxy s4 phone.no dice.

    So I had to take it back to sprint of course they tried to make me pay my deductible but this was in no way my fault my phone was in emaculate condition. I noticed the issue a few days after an update.

    Posted via the Android Central App
    09-28-2014 12:08 PM
  4. Jessabelle Rola's Avatar
    hello ,is there anyone who could answer in this issue coz i have same problem with this, charging but it only drains the battery....please someone help..
    02-13-2015 02:20 PM
  5. jboggs's Avatar
    I have that issue if I am not using my original charger and if I have high usage app going on at same time. If i am not using original charger my phone gives me a notification that tells me to use original.

    Also maybe ur charger is broken or intermittently not working so naturally battery % will b going down.

    Posted via Android Central App
    02-22-2015 01:46 PM
  6. Bstnbrn67's Avatar
    Hi there,

    Since yesterday, everytime I connect the charger (to electricity socket or computer - makes no difference), the charging sign appears as usual but the battery goes down instead of up.
    I tried charging while my phone is shut - and it's still going down. I tried resetting, removing the battery, putting it back in - nothing.

    I don't know whether it's the charger that needs replacing or the battery. Has anyone had this issue before?

    Thanks,
    Liron
    06-28-2016 03:30 PM

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