06-17-2017 12:20 AM
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  1. Birbals's Avatar
    Birbals
    I have a Samsung Galaxy S5 (SM-G901F) running on Android Version 6.0.1. I have recently switched off my phone during a flight and once I have started again it behives really weird.
    More specifically every setting I'm trying to access is scrolled automatically at the bottom of the list. For example if open the WiFi networks setting where I would like to chose a network to connect to, it goes automatically at the bottom of the list. I can't scroll back up to see the first options....and it seems to jitter when I try to scroll back up. This happens for any other setting within the phne. If I open a browser or any other 3rd party app, the scroll function seems to work just fine.

    I'm really desperate and not sure how to fix the problem. Yes, I have tried repeated times to restart, power off, took the battery out, etc. Does anyone had the same issue?
    MildGrooveOn likes this.
    02-08-2017 04:15 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-28456

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    ironass, Birbals and MildGrooveOn like this.
    02-08-2017 06:41 PM
  3. Birbals's Avatar
    Birbals
    Awesome! Tank you very much for your suggestion. I have only boot in safe mode, noticed that the problem dissappeardo and then boot back in normal mode without uninstalling any app. This seem to solve the problem and I still have all my apps.
    B. Diddy and biz_kid1 like this.
    02-08-2017 11:01 PM
  4. Knobixx's Avatar
    Knobixx
    Same here. Entering safe mode and restarting the device cured the problem. No applications removed. Whatever ... :-)
    02-24-2017 06:38 AM
  5. obri's Avatar
    obri
    Having played with this further I have been able to recreate the problem.

    An easier/quicker way of fixing this problem is to go to Tab view/using the spen hold it to the left tab Personalisation and tap it until that screen stays in place/now go to Accessibility and scroll down to Services/ Turn off App Cache Cleaner.

    This should fix the menu locking problem.

    I then went to Smart Manager and used it manually without a problem.

    If you cant trick it to move in Tab View you will have to re start your device in Safe Mode to access Personalisation/Accessibility/Services
    04-30-2017 01:42 AM
  7. gomax's Avatar
    gomax
    SOLVE: obri post solve my problem and i also uninstall App Cache Cleaner into my device...its fix my promblem
    06-17-2017 12:20 AM
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