12-03-2015 03:41 AM
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  1. peconicgp's Avatar
    peconicgp
    So tonight i had my phone plugged into the wall charger and went to pick it up and the screen is all black with the green led light on. I can't turn it on or off. I can't access the developer menue (Power + Volume up + Home button).

    I plugged it into my computer with smart switch and it wont recognize it.

    Any help or ideas? will be taking to AT&T in the morning but was wondering if anyone knew anything else to try?
    12-01-2015 10:30 PM
  2. PhiPsi32's Avatar
    PhiPsi32
    What phone is this? I'm guessing it's some kind of Samsung?
    12-01-2015 10:37 PM
  3. peconicgp's Avatar
    peconicgp
    Samsung GS6 Active 64gb
    12-01-2015 10:38 PM
  4. peconicgp's Avatar
    peconicgp
    So i took the sim card out and put back in and then kept pressing buttons and it came to a ROM menu. I pressed the volume down button to cancel and it restarted up. Weird, never seen that menu before have no idea what happened...
    hanamizi168 likes this.
    12-01-2015 11:43 PM
  5. Phoneguy108's Avatar
    Phoneguy108
    Originally Posted by peconicgp
    So i took the sim card out and put back in and then kept pressing buttons and it came to a ROM menu. I pressed the volume down button to cancel and it restarted up. Weird, never seen that menu before have no idea what happened...
    Glad you got it worked out.
    12-02-2015 04:17 PM
  7. peconicgp's Avatar
    peconicgp
    Yeah it was a couple hours of pure hell! Lol, but seriously I need my phone to log into my work VPN and make calls. (I work from home most days). Although I am not sure I worked it out or fixed it since I don't know the root cause or how it was solved....
    12-02-2015 04:31 PM
  8. Phoneguy108's Avatar
    Phoneguy108
    Originally Posted by peconicgp
    Yeah it was a couple hours of pure hell! Lol, but seriously I need my phone to log into my work VPN and make calls. (I work from home most days). Although I am not sure I worked it out or fixed it since I don't know the root cause or how it was solved....
    These phones got a mind of their own...
    12-03-2015 03:41 AM
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