Samsung Galaxy S6 Edge - Steady Blue LED and Black Screen, unresponsive?

[AC Question]

Samsung Galaxy s6 Edge - Steady Blue LED and Black Screen, unresponsive

Please help, I'm panicking. I've had this phone since October and have been careful with it so far. Today I was on the treadmill listening to a podcast when I got a notification, so it temporarily stopped the playback. Once it started playing again, my phone shut off a few seconds later. The LED light is a steady blue and the screen is black, except for when I try to start it up again. I've tried turning it on in different ways and it still doesn't work.

 

[Rukbat]

Re: Samsung Galaxy s6 Edge - Steady Blue LED and Black Screen, unresponsive

It's still under warranty. If you're in the US, go to a Best Buy and talk to the Samsung people in the cellphone area. (In the UK, I believe the chain is car warehouse or cellphone warehouse - something like that.) It sounds as if you're in a bootloop. A reflash of the latest update should fix it.