1. KitKat Gaming2008's Avatar
    My Samsung Galaxy S6 has a phone number, i am trying to enter correctly my phone number by creating a AliExpress Account. While i enter my phone's phone number, AliExpress says i need to insert (enter, not insert) a valid phone number, wich means my phone number cannot be either recognized or used to signup on this site. Here is the attached image:
    Attached Thumbnails AliExpress cannot recognize the phone number on my phone while i try to signup on this site-20201005_171217.jpg  
    10-05-2020 11:16 AM
  2. mustang7757's Avatar
    10-05-2020 11:18 AM
  3. KitKat Gaming2008's Avatar
    You try customer service?
    In some websites, my phone number is correct. I secured my Google Account using the phone number i used on my phone. When i want to create a AliExpress account, i try to enter my phone number, and it says 'Veuillez insérer un numéro de téléphone valide' (Please insert a valid phone number). My phone number was not recognized in AliExpress only. Is really i can contact AliExpress customer service?
    10-05-2020 11:39 AM
  4. mustang7757's Avatar
    In some websites, my phone number is correct. I secured my Google Account using the phone number i used on my phone. When i want to create a AliExpress account, i try to enter my phone number, and it says 'Veuillez insérer un numéro de téléphone valide' (Please insert a valid phone number). My phone number was not recognized in AliExpress only. Is really i can contact AliExpress customer service?
    Yeah should look up aliexpress customer service , quick search on Google , I think it by region
    10-05-2020 11:45 AM
  5. B. Diddy's Avatar
    Are you adding dashes or spaces? Some sites can be picky about entering numbers in a certain way. If you did add dashes and spaces, try removing them. If you didn't add dashes and spaces, then try adding them.
    10-05-2020 06:20 PM

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