Forgot backup password - phone is not locked.

r56mcs

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Aug 30, 2015
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I was using samsung browser and I scanned fingerprint to autofill username and password for a website. and I failed the fingerprint scan too many times. And it wants me to enter my backup password. I don't remember what it is.
The phone is not locked. I use different security - pin, pattern, etc..
But I cannot access fingerprint section.
Is there any way to get passed that or reset the backup password?
 

Almeuit

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Enter the backup PW wrong a few times and it should switch to Google account. Or there may be a button for Google account but not sure on that.
 

r56mcs

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The phone is not locked so Google does not come up. I chatted with Samsung support and the only way seems to be to reset the phone, which I won't do. I don't need fingerprint scan. It sucks anyway.


Edit: finally remembered the backup password!!! Hahahaha...
 
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