1. SophiaPetrillo's Avatar
    I just updated my phone, and now it's charging slower than before, as if fast charging isn't enabled. It is in fact enabled, and I've unplugged it various times to ensure that it wasn't a fluke. Is anyone else having this issue after the recent update? I'm on Verizon, if that affects anything.
    09-23-2016 06:07 PM
  2. mhinc's Avatar
    I just updated my phone, and now it's charging slower than before, as if fast charging isn't enabled. It is in fact enabled, and I've unplugged it various times to ensure that it wasn't a fluke. Is anyone else having this issue after the recent update? I'm on Verizon, if that affects anything.
    If by update you mean Marshmallow then I have done it and have had no issues with fast charging. I have also done the most recent security update and still have had no issues.
    Not sure why this would happen from an update. Have you contacted Verizon?
    09-23-2016 11:10 PM
  3. Santo Young's Avatar
    If by update you mean Marshmallow then I have done it and have had no issues with fast charging. I have also done the most recent security update and still have had no issues.
    Not sure why this would happen from an update. Have you contacted Verizon?
    This is happening to me as well. Verizon as well.
    09-24-2016 08:26 AM
  4. kmf1's Avatar
    What is the update that you are talking about. The only very recent update we've had is the security update.
    09-24-2016 11:17 AM
  5. SophiaPetrillo's Avatar
    What is the update that you are talking about. The only very recent update we've had is the security update.
    Yes, that's the update I'm talking about.
    09-24-2016 07:44 PM
  6. SophiaPetrillo's Avatar
    If by update you mean Marshmallow then I have done it and have had no issues with fast charging. I have also done the most recent security update and still have had no issues.
    Not sure why this would happen from an update. Have you contacted Verizon?
    No, I haven't contacted Verizon. It's not such a large issue, just an anomaly. The recent update was the security update, and I was thinking the update was to ensure that Samsung's other phones did not develop the same issue as the Note 7, despite that issue revolving around bad batteries.
    09-24-2016 07:48 PM
  7. Westiemom's Avatar
    I'll just add for comparison purposes that I'm also on Verizon with the S6 and have not had any issues with fast charging since the last update...still charges very rapidly.
    09-25-2016 07:58 AM
  8. SophiaPetrillo's Avatar
    Apparently the problem only exists when I charge the phone while it is on. When it is off and charging, fast charging still works.
    09-25-2016 06:19 PM
  9. mhinc's Avatar
    Apparently the problem only exists when I charge the phone while it is on. When it is off and charging, fast charging still works.
    Still not an issue caused by the update, nor was the "Security" update anything to do with the Note 7 battery issues, as the S6 doesn't have that issue and if it did a software update wouldn't resolve it
    09-26-2016 09:36 PM

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