I know some people here are experiencing long wait times after they send their phone in.
Not sure if this helps, but it may.
For $129 Samsung offers an extended warranty (total of 2 years).
It seems to be pretty good for that price (see below). It also seems way better than AT&T $8 a month protection.
But it should be noted that the Samsung one doesn't cover loss or theft.
Sadly it doesn't list the S7 Active as an option, but that may be because it's too new.
I called the number on the link below, was given a different number 1-800-726-7864, then was transferred and disconnected.
So never got confirmation if the S7 Active would qualify.
Protection Plus for Galaxy Note 3 Galaxy Note 4 Galaxy Note Galaxy S6 edge Galaxy S6 edge+ Galaxy Note 5 Galaxy S7 Galaxy S7 edge | Samsung Mobile
Samsung Protection Plus* offers additional benefits during the manufacturer’s warranty and beyond.
•Covers accidental damage from handling – drops, spills, and/or cracked screens
•Covers electrical and mechanical failures after the manufacturer's warranty expires
•Next business day replacements shipping, Monday through Friday, once a claim is approved
•Customer support open 7 days a week (9AM - 9PM EST) by calling 1-866-553-3239
•Up to 2 replacements in a 12 month period for accidental damage claims
Not sure if this helps, but it may.
For $129 Samsung offers an extended warranty (total of 2 years).
It seems to be pretty good for that price (see below). It also seems way better than AT&T $8 a month protection.
But it should be noted that the Samsung one doesn't cover loss or theft.
Sadly it doesn't list the S7 Active as an option, but that may be because it's too new.
I called the number on the link below, was given a different number 1-800-726-7864, then was transferred and disconnected.
So never got confirmation if the S7 Active would qualify.
Protection Plus for Galaxy Note 3 Galaxy Note 4 Galaxy Note Galaxy S6 edge Galaxy S6 edge+ Galaxy Note 5 Galaxy S7 Galaxy S7 edge | Samsung Mobile
Samsung Protection Plus* offers additional benefits during the manufacturer’s warranty and beyond.
•Covers accidental damage from handling – drops, spills, and/or cracked screens
•Covers electrical and mechanical failures after the manufacturer's warranty expires
•Next business day replacements shipping, Monday through Friday, once a claim is approved
•Customer support open 7 days a week (9AM - 9PM EST) by calling 1-866-553-3239
•Up to 2 replacements in a 12 month period for accidental damage claims