Crosis47
Member
Submitted on 3/11 for S2 and 3/15 for VR. Both approved by 3/18.
Submissions suddenly rejected without email or any notice on 4/1. Called PrizeLogic and was told it was due to "DUPLICATE" moniker on receipts retrieved from VZW.com (I never save paper when I can get same docs online.) After spending the weekend on and off the phone with VZW and PrizeLogic and going to my local VZW store trying to get original receipts, miraculously, on 4/4 my submissions were changed back to approved and ship date of 5/18 added to VR, S2 still showing Pending.
Message changed for both on the same day as everyone else's did to "In route", date disappeared from VR.
Thursday 4/14 - Fedex tracking number added for S2 and date of 5/18 added back to VR.
Saturday 4/16 - Gear S2 3G (m/n: RM-730V) was delivered to my front door weighing in at 0.9 lbs.
Saturday evening, I took sealed Gear S2 to local VZW store and asked if I could swap it for a Gear S2 Classic 3G. The guys said yes if they could find a way in the system to do it. After 9 different attempts, 80 minutes in-store and ultimately fudging the system, they managed to accept it as a return and sell me a Classic 3G for a difference of $100. The system would only see it as a contract device for some reason no matter how they did it so I lost $50 on that but they waved the restock fee and discounted activation to make it up.
I did not receive an email with the tracking info until Sunday so the site updated with tracking first for me.
Now just waiting on the VR.
Submissions suddenly rejected without email or any notice on 4/1. Called PrizeLogic and was told it was due to "DUPLICATE" moniker on receipts retrieved from VZW.com (I never save paper when I can get same docs online.) After spending the weekend on and off the phone with VZW and PrizeLogic and going to my local VZW store trying to get original receipts, miraculously, on 4/4 my submissions were changed back to approved and ship date of 5/18 added to VR, S2 still showing Pending.
Message changed for both on the same day as everyone else's did to "In route", date disappeared from VR.
Thursday 4/14 - Fedex tracking number added for S2 and date of 5/18 added back to VR.
Saturday 4/16 - Gear S2 3G (m/n: RM-730V) was delivered to my front door weighing in at 0.9 lbs.
Saturday evening, I took sealed Gear S2 to local VZW store and asked if I could swap it for a Gear S2 Classic 3G. The guys said yes if they could find a way in the system to do it. After 9 different attempts, 80 minutes in-store and ultimately fudging the system, they managed to accept it as a return and sell me a Classic 3G for a difference of $100. The system would only see it as a contract device for some reason no matter how they did it so I lost $50 on that but they waved the restock fee and discounted activation to make it up.
I did not receive an email with the tracking info until Sunday so the site updated with tracking first for me.
Now just waiting on the VR.
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