1. wholearmor's Avatar
    Hello. I'd like to move Napster downloaded music files from internal to SD storage, but I cannot find the files in internal storage. Plus, when I try to change download location in Napster, I don't see an option for the SD card (can't see how to post screen shot). Thank you for any help you can provide.
    02-25-2017 06:55 PM
  2. Hey I Tried's Avatar
    The Napster interface is a little wonky, and looking at their help page, it was useless.

    Depending on how many songs you're moving, you might find it easier and faster moving these files by using a computer. Move the files from your phone to your computer, then move them back to the SD card. Using the computer route, but moving the files directly from phone to SD card will most likely error out at some point.

    To move your files using only your phone, I would really recommend a 3rd party file manager, instead of the stock "My Files" app. Personally, I recommend "Asus File Manager" found on Play Store. It's free, and it has a feature that it can continue copying in the background, freeing you to other things.

    That aside, the Samsung File structure seems to be different than a lot of other android devices I've used in the past. Internal storage is listed either as "root", "emulated", or even more confusing as "sdcard".
    The SD card is listed as an 8 character Alpha-Numeric name (attached screen shots might help).

    Your music should be downloaded in the Napster application folder
    Whatever file manager you use, you have to navigate to the Android folder, then data, then the com.rhapsody folder (depending on how many programs you have installed, it might take a bit to find this one). Inside that folder is another folder named Files.
    Thats your music, and some other files.

    Most file managers should allow you to press and hold the folder icon to select it. To save time, move the entire folder to your SD card.

    As how to change your default download location, open Napster, go into settings, then go almost all the way down until you see advanced. If you don't see download options that show your SD card, search the forum for "allow apps to access SD card".

    Good luck.
    Attached Thumbnails Napster Music Download-screenshot_20170225-193532.jpg   Napster Music Download-screenshot_20170225-193612.jpg   Napster Music Download-screenshot_20170225-193542.jpg   Napster Music Download-screenshot_20170225-194226.jpg   Napster Music Download-screenshot_20170225-194520.jpg  

    Napster Music Download-screenshot_20170225-195012.jpg   Napster Music Download-screenshot_20170225-191629.jpg  
    02-25-2017 07:57 PM
  3. wholearmor's Avatar
    You took some time to answer. Thank you! I will give the computer a try.
    02-26-2017 10:02 AM
  4. wholearmor's Avatar
    Ok, so, I plug the phone into my Windows 10 ASUS, and the computer doesn't recognize it. It's not listed under, This PC.
    02-26-2017 12:06 PM
  5. Hey I Tried's Avatar
    When it's plugged into the computer, look at your phones notification area, do you see anything listed on it?
    It would probably say something like USB charging?
    If it does, push the USB charging. It should open up your connection options, where you can change it to files.

    These phones usually default to charging mode when plugged into a computer.
    02-26-2017 12:15 PM
  6. pappcam's Avatar
    Napster is still a thing? Wow.
    02-26-2017 12:19 PM
  7. Hey I Tried's Avatar
    Napster is still a thing? Wow.
    Not like it was in the days of old, but yeah. Paid Monthly subscription now.
    02-26-2017 12:24 PM
  8. wholearmor's Avatar
    It was Rhapsody for many years, then recently switched back to being called, Napster.
    02-26-2017 12:36 PM
  9. wholearmor's Avatar
    I expanded the notification area, and nothing there about USB charging. This is crazy. I only have a gig and a half left of internal storage, so I'd really like to get this done somehow.
    02-26-2017 12:38 PM
  10. Hey I Tried's Avatar
    Then it might be a driver issue with Windows.
    At this point, I would say use the file manager I listed above, and just move the music from internal to SD card that way.
    Just have your phone plugged into the charger.
    02-26-2017 12:47 PM
  11. wholearmor's Avatar
    Hey I Tried, the ASUS File Manager app did the trick. Works great. Thank you!
    02-26-2017 02:16 PM
  12. Hey I Tried's Avatar
    Awesome! Just don't forget to change the default download location in Napster.
    02-26-2017 02:28 PM
  13. wholearmor's Avatar
    I did and it works perfectly. Thank you, again!
    Hey I Tried likes this.
    02-26-2017 06:22 PM

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