Can't recive text message on sprint while talking on the phone?

[monkeys1600]

So when I make a phone call on my device I can still send text messages to anyone I want by my Samsung s7 will not allow text message to come through until 1-2 mins after I end the phone call. It is trying to send them as enhanced message but from what I understand that is using data but that Sprint deosn't allow data to be used while also talking on the phone. Didn't know if it was a setting in the S7 because my S6 used to work correctly. I already tried to re-provision the device with ##SCRTN# to reset the network. Device is still not working like it should any other ideas?

 

[B. Diddy]

Welcome to Android Central! Are you certain that people are sending you the messages as SMS (as opposed to MMS, which requires mobile data)? As you probably know, messages containing attached files like photos and group texts are sent over MMS.

 

[monkeys1600]

Yes it is a SMS not a MMS.

 

[B. Diddy]

Does it matter if you turn off Enhanced Messaging? Use Enhanced Messaging - Samsung Galaxy S7 User Guide