03-28-2017 10:10 AM
tools
  1. Bundycola_69's Avatar
    Bundycola_69
    My photos in my camera folder are going missing. Its like the file is there but shows a grey screen with a symbol in the middle. I have been told samsung have said its the phone not the memory card but also been told its the memory card that is corrupt. But I have had 3 memory cards that done the same thing including the one that came with the phone. Its a samsung galaxy s7.
    03-26-2017 07:06 AM
  2. sydneycooper1979's Avatar
    sydneycooper1979
    Moderator Sergeant at Arms
    When you take the memory card out and take a picture, does it show correctly in the gallery?
    03-26-2017 07:34 AM
  3. TwitchyPuppy's Avatar
    TwitchyPuppy
    Trusted Member
    If you connect your phone to your computer via USB and acess your photos from there (both on device and SD card), are they correctly displayed?
    03-26-2017 09:39 AM
  4. LeoRex's Avatar
    LeoRex
    Moderator
    My wife has pictures that get messed up all the time. My money is on the fact that there is a bug in the software that's causing storage corruption.

    Hasn't been fixed for over a year now, and it's one of the reasons I'm looking to dump her S7 edge now... Not worth the headaches.
    03-26-2017 10:02 AM
  5. DZCALI Khan's Avatar
    DZCALI Khan
    It's a dodgy sd card. I had the same problem.

    Bought a Samsung 128gb sd card on eBay turned out to be fake. All my photos corrupted and appeared greyed out.

    Bought a new one off Amazon from Amazon and no more problems
    03-28-2017 10:10 AM
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