Why are my photos missing

[Bundycola_69]

My photos in my camera folder are going missing. Its like the file is there but shows a grey screen with a symbol in the middle. I have been told samsung have said its the phone not the memory card but also been told its the memory card that is corrupt. But I have had 3 memory cards that done the same thing including the one that came with the phone. Its a samsung galaxy s7.

 

[sydneycooper1979]

When you take the memory card out and take a picture, does it show correctly in the gallery?

 

[TwitchyPuppy]

If you connect your phone to your computer via USB and acess your photos from there (both on device and SD card), are they correctly displayed?

 

[LeoRex]

My wife has pictures that get messed up all the time. My money is on the fact that there is a bug in the software that's causing storage corruption.

Hasn't been fixed for over a year now, and it's one of the reasons I'm looking to dump her S7 edge now... Not worth the headaches.

 

[DZCALI Khan]

It's a dodgy sd card. I had the same problem.

Bought a Samsung 128gb sd card on eBay turned out to be fake. All my photos corrupted and appeared greyed out.

Bought a new one off Amazon from Amazon and no more problems