04-22-2017 02:18 PM
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  1. Arsenio Martins's Avatar
    I thought I could skip ahead and register for the promo items since I knew my devices IMEI number from my Tmo account page. But....you also need the WiFi MAC Address. So much for that idea. LOL
    Same here. Found my imei in my T-Mobile app. Then it asked for the wifi MAC address. Bummer.
    04-18-2017 08:06 PM
  2. MACKSnare519's Avatar
    I've seen a couple fellow Michigan folk on Reddit with origin scans, departures to Michigan, etc. Unfortunately, I haven't been so lucky. Been stuck on "Ready for UPS" since 4/13 5:39PM. Preordered in-store on 4/1.

    Last flight to Michigan from a UPS plane lands in Detroit around 5:38AM. Still hope I get it tomorrow.
    04-18-2017 08:10 PM
  3. EMGSM's Avatar
    I think the issue of the first preorders not getting scans yet is like the supermarket checkout line. First items to get checked out are the last ones placed in the cart. First in last out.
    I was thinking the exact thing. Man people who pre-ordered a week after I did have there order in transit while mine is just sitting.
    Nexusfan1988 likes this.
    04-18-2017 08:14 PM
  4. arunma's Avatar
    @arunma:

    well, it would be more useful, imho, for them to have commented on whether or not your phone is moving right along or is still showing no signs of movement, as so many of us are sitting here refreshing our UPS page, to no avail, as for many of us, it still says: "Order Processed: Ready for UPS"
    I agree completely! I read @steelernole's comment and refreshed my UPS page just a moment ago. FWIW I asked the T-Mobile rep directly if he knew the exact location of my phone. Alas, they did not, but they did tell me "You should expect it to shipped by tomorrow. At the absolute latest it will be shipped on the 20th."

    Sort of disheartening to know it's possible I could potentially get it on the afternoon of launch date. But I guess that's the worst of all possible (well, likely) scenarios.
    Nexusfan1988 likes this.
    04-18-2017 08:15 PM
  5. arunma's Avatar
    I think the issue of the first preorders not getting scans yet is like the supermarket checkout line. First items to get checked out are the last ones placed in the cart. First in last out.
    True, I suppose that's possible. Still, I think preordering early was the right decision since it protected us against any supply issues which may have caused us to get our phones well after the launch date. I'd rather get my phone on April 21 than on May 21! The supply turned out to match the demand, but you know what they say about hindsight being 20/20.
    04-18-2017 08:19 PM
  6. grkmanga31's Avatar
    A tmobile rep called me today stating that the authorization period on my amex card no longer existed and they either needed me to re-give the info, I opted to give him a different cc card info and he told me that I should be receiving tracking info by tomorrow. He said that if I do get the info tomorrow it'll mean that I should have my phone by Thursday.....I'll believe it when I see it.
    michellebjohn likes this.
    04-18-2017 08:43 PM
  7. sheba510's Avatar
    I called T-mobile today to pre-order S8 in Orchid Gray. Used JOD line so I had to call or go into store to pre-order. For whatever reason, you can't order phones online with a JOD line.

    I also wish you could return phones in store if you ordered online or on the phone. Hassle packing it up and shipping it out.
    04-18-2017 08:45 PM
  8. Dualmonitors's Avatar
    It's looking increasingly unlikely that a scan will happen tonight

    It's already 9:45pm.

    Gosh, after waiting with merely the tracking number since April 13th, and pre-ordering during the very first 15 minutes, this is indeed disappointing.
    04-18-2017 08:47 PM
  9. gpatrick15's Avatar
    It shows nothing for Atlanta. How do i see flights for after midnight?
    I'm in Atlanta too. I've checked and though I can't attach the screen shot for some strange reason in the app, it does say we have a flight leaving Louisville at 3:01am and arriving at 4:02, and another from 4:00am and arriving at 5:07am.
    Kalelfromkrypton likes this.
    04-18-2017 08:50 PM
  10. Kalelfromkrypton's Avatar
    It's looking increasingly unlikely that a scan will happen tonight

    It's already 9:45pm.

    Gosh, after waiting with merely the tracking number since April 13th, and pre-ordering during the very first 15 minutes, this is indeed disappointing.
    I feel your pain. I've had the Ready for UPS since 4/13 5:40pm.
    04-18-2017 08:52 PM
  11. dario12v's Avatar
    It's looking increasingly unlikely that a scan will happen tonight

    It's already 9:45pm.

    Gosh, after waiting with merely the tracking number since April 13th, and pre-ordering during the very first 15 minutes, this is indeed disappointing.
    I'm in the same boat ordered April 1st
    And will probably be one of the last to get it
    Attached Thumbnails T-Mobile Pre-Order Question and Comment Thread-549.jpg  
    04-18-2017 08:54 PM
  12. AndroidJay's Avatar
    What the heck happened???
    I think someone was looking for the S8
    04-18-2017 08:55 PM
  13. AZwldcats's Avatar
    I think the issue of the first preorders not getting scans yet is like the supermarket checkout line. First items to get checked out are the last ones placed in the cart. First in last out.
    don't think so. I ordered in the first 10 minutes of preorders.
    04-18-2017 08:58 PM
  14. Kalelfromkrypton's Avatar
    I'm in Atlanta too. I've checked and though I can't attach the screen shot for some strange reason in the app, it does say we have a flight leaving Louisville at 3:01am and arriving at 4:02, and another from 4:00am and arriving at 5:07am.
    Thank you for the update.
    lsmith9523 likes this.
    04-18-2017 08:58 PM
  15. DaBlackman619's Avatar
    Has anyone that had a label created on 4/13 around 5:30 - 5:50 Got an origin scan?
    04-18-2017 08:58 PM
  16. EMGSM's Avatar
    It's looking increasingly unlikely that a scan will happen tonight

    It's already 9:45pm.

    Gosh, after waiting with merely the tracking number since April 13th, and pre-ordering during the very first 15 minutes, this is indeed disappointing.
    I agree. I think they will ship tomorrow and we get them a day before it's released to the public (like the Note 7)
    04-18-2017 09:07 PM
  17. Kalelfromkrypton's Avatar
    I'm in Atlanta too. I've checked and though I can't attach the screen shot for some strange reason in the app, it does say we have a flight leaving Louisville at 3:01am and arriving at 4:02, and another from 4:00am and arriving at 5:07am.
    Can you tell me the flight numbers perhaps please???
    04-18-2017 09:08 PM
  18. jamesrick80's Avatar
    I called T-mobile today to pre-order S8 in Orchid Gray. Used JOD line so I had to call or go into store to pre-order. For whatever reason, you can't order phones online with a JOD line.

    I also wish you could return phones in store if you ordered online or on the phone. Hassle packing it up and shipping it out.
    This is the exact reason I'm glad I kept my 2nd generation Jump so that I can continue to order online and return my old device in the bubble pouch shipped with the new phone.
    04-18-2017 09:16 PM
  19. Pat Flow's Avatar
    How would I find put when the next plane leaves from wherever the phones are currently to Texas? This is my first time pre-ordering and I'm not quite sure how it all works. I should have known that the shipping wait for a preorder would make me obsess over the date!
    04-18-2017 09:19 PM
  20. lsmith9523's Avatar
    I feel your pain. I've had the Ready for UPS since 4/13 5:40pm.
    Wow, I have the exact same date and time for my label creation/ "Ready for UPS" 4/13 @ 5:40pm. I am in the Atlanta area also and no movement so far. Aarrgg.
    04-18-2017 09:21 PM
  21. dario12v's Avatar
    Wow, I have the exact same date and time for my label creation/ "Ready for UPS" 4/13 @ 5:40pm. I am in the Atlanta area also and no movement so far. Aarrgg.
    Same here
    I'm in new york
    Attached Thumbnails T-Mobile Pre-Order Question and Comment Thread-549.jpg  
    lsmith9523 likes this.
    04-18-2017 09:24 PM
  22. Mike-Mike's Avatar
    Has anyone that had a label created on 4/13 around 5:30 - 5:50 Got an origin scan?
    I have seen several from 5:40 who did get an origin scan, but I am 5:39, and I have not received an origin scan

    S8+ black, ordered 4/2

    Posted via the Android Central App
    04-18-2017 09:25 PM
  23. cert15z's Avatar
    Has anyone that had a label created on 4/13 around 5:30 - 5:50 Got an origin scan?
    Label created on 4/13 @ 5:39. No origin scan yet.
    04-18-2017 09:31 PM
  24. AZwldcats's Avatar
    Can you tell me the flight numbers perhaps please???
    http://flightaware.com/live/airport/...etime;sort=ASC
    04-18-2017 09:33 PM
  25. AZwldcats's Avatar
    How would I find put when the next plane leaves from wherever the phones are currently to Texas? This is my first time pre-ordering and I'm not quite sure how it all works. I should have known that the shipping wait for a preorder would make me obsess over the date!
    http://flightaware.com/live/airport/...etime;sort=ASC
    Pat Flow likes this.
    04-18-2017 09:33 PM
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