My issue is that my phone will not stay locked during a phone call. Bullet points for simplicity:
-It happens on a phone call with a wired headset, Bluetooth headset, or no headset at all.
-If I answer the phone and never unlock the phone, I have no issue, the phone stays locked properly.
-However, if at any time during the call I unlock the phone(say to send a text or email), while still on the call, the phone will not lock again no matter what I do.
-Besides the obvious security concern, this means that when I hang up the phone, it wakes the screen in an unlocked state in my pocket and starts registering screen touches. This has led to unwanted texts being sent, apps being opened, media being played, etc. Needless to say this is driving me up the wall.
To add:
-I have tried all combinations of security: fingerprint, bio-metrics, swipe, PIN, etc. No matter the unlock method, the results are the same.
-I do not have any Trusted Places registered.
-I have the phone set to lock automatically after the screen times out(set at 15 seconds) and if I press the power button. In this scenario, the power button simply turns the screen off but does not lock the device.
I have duplicated this issue on my Verizon S7 also. Anyone see any setting I am missing?
Thanks for the help and feedback!
-It happens on a phone call with a wired headset, Bluetooth headset, or no headset at all.
-If I answer the phone and never unlock the phone, I have no issue, the phone stays locked properly.
-However, if at any time during the call I unlock the phone(say to send a text or email), while still on the call, the phone will not lock again no matter what I do.
-Besides the obvious security concern, this means that when I hang up the phone, it wakes the screen in an unlocked state in my pocket and starts registering screen touches. This has led to unwanted texts being sent, apps being opened, media being played, etc. Needless to say this is driving me up the wall.
To add:
-I have tried all combinations of security: fingerprint, bio-metrics, swipe, PIN, etc. No matter the unlock method, the results are the same.
-I do not have any Trusted Places registered.
-I have the phone set to lock automatically after the screen times out(set at 15 seconds) and if I press the power button. In this scenario, the power button simply turns the screen off but does not lock the device.
I have duplicated this issue on my Verizon S7 also. Anyone see any setting I am missing?
Thanks for the help and feedback!