01-18-2021 01:28 PM
27 12
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  1. Toeclipper's Avatar
    Hi,
    I have recently started to get bombarded with notifications asking me if I want to enable "Find My Mobile" and Turn on Offline finding.
    Well I do not, the utility is off and that is the way I want it. However that does not stop me getting an irritating notification over and over, sometimes just 30 minutes apart.
    Is there a way to stop these messages please?
    Can't find anything under notification settings.
    Samsung S9.
    Ranjen617 likes this.
    01-12-2021 11:03 AM
  2. mustang7757's Avatar
    Hi, welcome to AC!
    Sounds like Samsung find my mobile , when it comes through on the notification panel long press it see if it takes you to the notification menu to turn off
    01-12-2021 11:16 AM
  3. J Smith9's Avatar
    Having the same problem it started today. I had to turn of the new features notifications. Concerns me a little because last time I was getting find my mobile spam my phone kept setting up mobile Hotspot and I kept shutting them down.
    01-12-2021 12:06 PM
  4. Tim98TA's Avatar
    I get these notifications every hour or so. I hit Clear, but they come back.
    I do have the "Find My Mobile" setting on, and this setting is in that setting window as well, and is off.
    01-13-2021 05:29 PM
  5. Jims S5's Avatar
    I also tried everything. Still pops up.
    01-13-2021 06:21 PM
  6. B. Diddy's Avatar
    Can you tell if that notification is coming from Find My Mobile, or from something else?
    01-13-2021 06:49 PM
  7. mustang7757's Avatar
    Try long pressing the notification in pull down panel or go to settings>notifications then look which gave the latest notification
    01-13-2021 09:07 PM
  8. aohfp9yf's Avatar
    Hi, welcome to AC!
    Sounds like Samsung find my mobile , when it comes through on the notification panel long press it see if it takes you to the notification menu to turn off
    Which them prompts you for a Samsung account (which I dont and never had), so that begs the question; who turned it on my behalf? And more importantly, how can I turn it off if I don't have a Samsung account?
    01-14-2021 02:52 AM
  9. mustang7757's Avatar
    Which them prompts you for a Samsung account (which I dont and never had), so that begs the question; who turned it on my behalf? And more importantly, how can I turn it off if I don't have a Samsung account?
    Hmmm...I'll have to try and turn mine off and see if it does same , will test later
    01-14-2021 10:42 AM
  10. B. Diddy's Avatar
    I merged 2 threads about the same issue.
    01-14-2021 11:22 AM
  11. J Dubbs's Avatar
    Which them prompts you for a Samsung account (which I dont and never had), so that begs the question; who turned it on my behalf? And more importantly, how can I turn it off if I don't have a Samsung account?
    I've heard more and more how Samsung phones are becoming big billboard ads......sad, especially for the premium price you pay
    01-15-2021 06:09 AM
  12. MiriamVega's Avatar
    You have to see which application is generating that message, and in settings modify so that it no longer gives the message
    01-15-2021 01:59 PM
  13. mustang7757's Avatar
    Yeah thats what I'm testing , haven't received a notification yet that way I could trace where it's coming from
    01-15-2021 02:10 PM
  14. Ryan Dowdy's Avatar
    the notification is from Find My Mobile, but the option to turn off notifications is grayed out (see attached)
    Attached Thumbnails 'Find My Mobile' notification spam-20210115_211343.jpg  
    Laurens Arthur likes this.
    01-15-2021 10:14 PM
  15. Laurens Arthur's Avatar
    Hello, I keep getting the same, annoying notification and I am unable to turn it off. It seems like Samsung REALLY wants me to turn on this feature.
    01-15-2021 10:18 PM
  16. mustang7757's Avatar
    Mines off for a day now , how many notification you received ?
    01-15-2021 10:19 PM
  17. mustang7757's Avatar
    the notification is from Find My Mobile, but the option to turn off notifications is grayed out (see attached)
    Seen that but it's gotta be something further
    01-15-2021 10:20 PM
  18. Ryan Dowdy's Avatar
    I found the "New Features" notifications under App Info (tap the gear in the upper right corner) > On the following screen tap the three dots in the upper right corner for "Notifications" > On the next screen you can disable notifications for "New Features"

    I'll let you know if this does the trick

    Screenshots attached
    Attached Thumbnails 'Find My Mobile' notification spam-20210116_061937.jpg   'Find My Mobile' notification spam-20210116_062013.jpg   'Find My Mobile' notification spam-20210116_062036.jpg  
    01-16-2021 07:28 AM
  19. Tim98TA's Avatar
    Trying this as well
    01-16-2021 08:23 AM
  20. Tim98TA's Avatar
    So far, so good. It usually pops up about every 30 minutes to an hour or as soon as I reboot.
    I rebooted after I turned off NEW FEATURES, and no notification.
    01-16-2021 08:27 AM
  21. mustang7757's Avatar
    Maybe because my Note 20U on andriod 11 but not seeing persistent notifications
    01-16-2021 09:53 AM
  22. Ryan Dowdy's Avatar
    For reference: I am using an S8 Active
    01-16-2021 09:57 AM
  23. Laurens Arthur's Avatar
    I found the "New Features" notifications under App Info (tap the gear in the upper right corner) > On the following screen tap the three dots in the upper right corner for "Notifications" > On the next screen you can disable notifications for "New Features"

    I'll let you know if this does the trick

    Screenshots attached
    I don't have the option to disable 'new features'. On my screen it just has '1 category deleted' where the option is supposed to be.
    01-17-2021 04:37 AM
  24. Ryan Dowdy's Avatar
    I don't have the option to disable 'new features'. On my screen it just has '1 category deleted' where the option is supposed to be.
    you may be able to disable New Features by changing app settings for "Smart Things"
    01-17-2021 10:14 AM
  25. hallux's Avatar
    I came to this thread as I'm now getting this on my Tab S7. Samsung REALLY wants us to enable offline finding for our devices. I don't have the 'new features' option for disabling notifications. I'm tempted to enable it just to get it to go away, but I guess that's what Samsung wants...
    01-18-2021 12:29 PM
27 12

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