I contacted Att. No way around that silly fee. I'm gonna order directly from Samsung
at&t waived my fee...
How did you get them to do that? They basically told me to order from Samsung. So I did
I went into the at&t store to upgrade and just asked them to waive it. At first I was told they couldn't but they ended up doing it.
It's crazy that they'd tell you to order from Samsung.
I also got them to waive the upgrade fee. I talked to someone today to find out when it was going to ship. I said I understand that it is saying 3/13-3/15 but I wanted to know exactly when it was going to ship. They said it is going to ship on 3/14 with an expected delivery of 3/19!!!! I was pretty upset. they gave me another number to call, and they felt bad that they could not resolve my issue. So they said they were going to lower my monthly plan by $10....for the life of my contract. lol.
ATT has become such a diva about everything I can't stand it come next year i might switch when it's upgrade time.Unbelievable! So Verizon, Sprint, T-Mobile, and Samsung direct devices are already being delivered and AT&T hasn't even shipped yet! Ridiculous!