1. CatAndMaus's Avatar

    I have run into an issue with Android Print. We print from Android devices but get a pixelated text (at the edges of each character) and sometimes random holes/gaps in lines or characters.

    The following printers are used:
    • Samsung Xpress M2026W
    • Brother HL-L2350DW

    The print job is send via a wireless connection.

    We have tried the following variants for printing:

    * Samsung & Brother Print Services:
    both using Apps like Adobe Reader and our own app (printHelper, printManager,...)

    *Samsung Mobile Print App
    Directly print a pdf or image (jpeg, png) and through our app

    *Samsung Cloud Print

    *Brother Mobile Print app
    directly print a pdf or image (jpeg, png)


    So far we have only been able to get an aceptable quality when printing from desktop (Win 10, Ubuntu 14.04 and 18.04), The printers are all in working order.

    We have tested Android 6, 7, 8 and 9 from different devices (tablets and smartphone from different manufacturers like LG, Lenovo, Nexus, Pixel, Huawei,)

    We also eliminated that the fault is with our documents by printing pdfs and docx files with arial as the font.


    Does anyone have any ideas why this happens or an idea how we can fix this?
    It is not necessarily required that we use apps or services that are provided by andoid/samsung/brother.
    We are also willing to hire someone for fixing this if it turns out to be a huge amount of work or if deep inside knowledge is needed.

    Thanks for the help!
    08-08-2019 08:57 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! FYI, I edited your thread title (which originally had the word "print" at the end) -- for some weird reason, the forum software shows your post in an odd format (for printing) that doesn't allow replies, if the last word of the title is "print."
    CatAndMaus likes this.
    08-08-2019 10:42 AM
  3. Rukbat's Avatar
    Have you tried connecting your printers to your LAN (which you probably already did) and using Cloud Print?
    08-11-2019 07:28 PM
  4. CatAndMaus's Avatar
    As printing over lan is not the intended use scenario, this is not a possible solution. We have tried Cloud print but it yielded the same bad results.
    08-16-2019 03:56 AM

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