When I use the phone to make a call which involves having to select an option from a menu system, the keypad disappears the moment I try to make a selection. It takes a couple of attempts to make a selection before the keypad stays up. I called Sprint about this, but they don't seem to have heard of this issue before, and suggested I take it to a store for evaluation. I know that will involve a reset, but this was a problem before and after the recent software update.
Sent from my SPH-L710 using Android Central Forums
Sent from my SPH-L710 using Android Central Forums