I was placing a call this morning to my insurance company (1-800 number) and was not able to use the keypad to select various options while on the call. The numbers would register that they were selected on the screen, but it was not transferring to the other end causing me to sit in an endless loop of the operator saying the same thing over and over. When i pressed option 3 it showed on my screen as pressed, but did not register on their end as it was pressed. I tried another work 1-800 number to ensure that it was not just my insurance and had the same result. Has anyone ran across this or can confirm that their phone is doing the same thing?