1. jayr8989's Avatar
    I've had my phone for two weeks now and im starting to notice that the screen is freezing up. Can anyone help me idk what's wrong I haven't dropped it at all. I was

    thinking it was the phone it self but after talking to my friend and he has me thinking maybe its the software. Is anyone else having a problem like this?
    03-18-2011 07:14 PM
  2. jess.hickey's Avatar
    have you power cycled it?
    03-18-2011 07:30 PM
  3. jayr8989's Avatar
    what's that? sorry i don't really know much about smartphones
    03-18-2011 07:49 PM
  4. jess.hickey's Avatar
    turn it off and back on.

    if you have installed some apps or played with any settings, sometimes things can kind of get "hung up".

    just turn it off wait 30 seconds and power it back on and see if it gets any better
    03-18-2011 07:52 PM
  5. Freakish Gnome's Avatar
    jess is right, smartphones are computers. Sometimes you just have to restart.
    03-18-2011 09:54 PM
  6. jayr8989's Avatar
    I've tried it numerous times and i have the same problems, i think its just the phone i'm probably going to return it to costco and get a new one.
    03-18-2011 11:23 PM
  7. Jonneh's Avatar
    Do you mean the screen is starting to lag a bit, or it's actually freezing and not unfreezing for several seconds, or never until you turn it off, or what?
    03-19-2011 07:54 PM
  8. jayr8989's Avatar
    its freezing and not freezing, i don't know whats wrong with it, I've turning it on and off and it doesnt make a difference. its something that happens every time i use it i think its defective im returning up.
    03-21-2011 03:50 PM
  9. nyc_rock's Avatar
    I have the same issue. Constant freezing for 10 or 15 seconds. Additionally, the notification draw I flickering and drops down on it's own. Returning for another one.

    Update, exchanged for another one and it is working great.
    03-23-2011 06:14 AM
  10. shb's Avatar
    I had the same issues two after getting my atrix, end going back to costco and get a new one.. no issues so far...
    03-23-2011 11:17 PM
  11. jayr8989's Avatar
    it seems like i'm the unlucky one. i returned my first atrix to costco and the second one had the same problem after the update that was supposed to fix it!! this thing is frustrating because i love my phone but this freezing thing is really annoying i feel like getting a new one; with the new update is coming out hopefully motorola will do something right for a change
    04-28-2011 03:53 AM
  12. jayr8989's Avatar
    thanks to everyone that tried to help me.
    04-28-2011 04:00 AM

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