07-04-2013 02:41 PM
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  1. MOTH477's Avatar
    Let's face it the S3 is an great divice but signal issues on this phone are making me regret my purchase. Both my wife and I have S3 and we keep losing Network & Wifi signal. Places where my previous phone used to work S3 can't get reception. I have already done factory reset to no avail. Next option is to switch device however, I don't want to do that then end up with something with other issues like lose buttons and dust under screen. Is anyone else having signal issues on T-Mobile?
    08-29-2012 12:12 PM
  2. jgalan14's Avatar
    I'm good, at first I did specially with wife but after the last update it seems to have been fix

    Sent from my SGH-T999 using Android Central Forums
    08-29-2012 03:24 PM
  3. Fonz0's Avatar
    I lose signal when I do it specially with my wife too (I am guessing auto-correct for wifi?)
    I have had no issues on either with the latest update.
    08-29-2012 04:07 PM
  4. MOTH477's Avatar
    I got the update and I am still having issues with reception for both Wifi and Network. . I have seen a lot blogs on this issue including a Youtube video. I just don't get why Samsung hasn't acknowledged the issue and provide a solution.
    08-29-2012 07:44 PM
  5. xKrNMBoYx's Avatar
    Where do you live? I don't live in a large city but I get 4G almost everywhere, except in a basement of a large building. Wifi shouldn't be much of a problem either.
    08-29-2012 10:03 PM
  6. jgalan14's Avatar
    Idk man last update my gs3 got just as good as my one s in speeds, so it might be your area


    Sent from my SGH-T999 using Android Central Forums
    08-29-2012 11:14 PM
  7. MOTH477's Avatar
    I live in Ca Inland Empire. I am usually, in Riverside, Moreno, Corona. I also go to Orange County and still have signal issues.
    08-30-2012 02:07 PM
  8. Star-Lord's Avatar
    Aren't Samsung phones notorious for signal issues?
    08-31-2012 02:00 PM
  9. sean48238's Avatar
    I was just there in IE and its a bad area. My s3 works fine in Detroit but it was horible there

    Sent from my SGH-T999 using Android Central Forums
    08-31-2012 05:28 PM
  10. olliegrl's Avatar
    STL here and my signal is always 4G. I also live in the city though.
    09-03-2012 11:29 PM
  11. tortaceo's Avatar
    Call T-Mobile and have them reset your signal....

    Sent from my SGH-T999 using Android Central Forums
    09-06-2012 12:26 AM
  12. latinlady's Avatar
    I am also with T Mobile and am having the same issue. I was having issues sending and receiving pictures. I used to get great reception at home with my Blackberry but now with the S3 I have two bars on a good day and no bars usually. It is also this way at work and very frustrating. Ive called TMobile and they tell my my case might have something to do with poor reception. REALLY thats all you got cmon t-mobile. I played along and removed the case for a few hours to see if there were any changes and NOPE no changes. I really hope this issue gets resolved sooner then later.
    mojosingle likes this.
    09-17-2012 09:33 AM
  13. Trotter516's Avatar
    Call T-Mobile and have them reset your signal....

    Sent from my SGH-T999 using Android Central Forums
    This for sure. The CSR will also do some other troubleshooting, but this could very well be the culprit responsible.

    basically, sometimes a phone will not release the tower it used to be connected to, meaning it is still thinking it is within range of said tower even when it may not be. The CSR can release the phone's location on the network so it can reestablish itself correctly. I should know as I am a CSR for T-mobile.
    09-17-2012 11:05 AM
  14. bga123's Avatar
    You can make this happen yourself by simply bouncing in and out of "Airplane mode".
    09-17-2012 12:34 PM
  15. MOTH477's Avatar
    This for sure. The CSR will also do some other troubleshooting, but this could very well be the culprit responsible.

    basically, sometimes a phone will not release the tower it used to be connected to, meaning it is still thinking it is within range of said tower even when it may not be. The CSR can release the phone's location on the network so it can reestablish itself correctly. I should know as I am a CSR for T-mobile.
    None of that resetting helped my case. I am still having issues with reception. While I like the S3, I am waiting for HTC or LG to come out with something amazing to force me to get rid of the S3. The reception issues drive me nuts. Just for kicks I brought my old BB 9700 and My Touch 4G. Both devices had at least 3 bars of 4G signal and were able to browse the web. The S3 had 1 bar with no 4G signal! So at this point I just think it's the radio on S3 that's weak. It would help if T-Mobile had more towers too...
    09-17-2012 06:56 PM
  16. FBPD10's Avatar
    I have a SIII and my wife has a SII, she got hers for $50 and likes it over the SIII right now. It's her first smartphone and is in love. The purpose of my reply is that although i have no issues with signal or connectivity with my SIII my wife is waiting for a replacement for her SII. The signal consistently drops and she is unable to make calls while connected to our wifi network unless she restarts. That being the case, you might need to replace your SIII with another one.
    09-18-2012 08:24 AM
  17. MOTH477's Avatar
    I have a SIII and my wife has a SII, she got hers for $50 and likes it over the SIII right now. It's her first smartphone and is in love. The purpose of my reply is that although i have no issues with signal or connectivity with my SIII my wife is waiting for a replacement for her SII. The signal consistently drops and she is unable to make calls while connected to our wifi network unless she restarts. That being the case, you might need to replace your SIII with another one.
    Been there done that! It pisses me off that my wife and I both have same issues. We got 2 replacement phones and still experienced the same issue. At this point I think it's just Samsung radios or I am one unlucky guy that gets faulty devices.
    09-18-2012 01:43 PM
  18. GTWalling's Avatar
    If you don't like the S3 hold out for HTC. I had the T-Mobile/LG G2x. It was a piece of ****. Gave up on it and came to the S3 and have not looked back. LG (Life is not Good), no updates and the G2x was EOL'ed about 8 months after it hit the self.
    09-18-2012 08:30 PM
  19. Ian C Anderson's Avatar
    T-Mo told me when I bought my S3 it will say 4G but it's really 3G.. That I won't really get 4G. I usually get nothing or Edge or just "G". I've had T mobile 10 years, never have good reception where I live.

    Sent from my SGH-T999 using Android Central Forums
    09-20-2012 10:11 PM
  20. ItsMeMandi's Avatar
    I got my GS3 yesterday and so far I haven't seen a huge difference on signal between the 4G I get and what I got on my MyTouch 4G. I live in L.A. though where there is no lack of cell service.
    09-20-2012 10:43 PM
  21. mvnguyen03's Avatar
    Im in the IE and thats one of the reasons I switched from T-Mo to AT&T years ago. Horrible horrible reception, even in my own house. I switched and never looked back.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    09-20-2012 10:43 PM
  22. vito032's Avatar
    T-mobile has a lemon policy on there phones if you send it back or are continuously having the same issue they will not send you the same phone after 3 times they will let you choose from any comparible phone. Talk to there loyalty department.

    Sent from long long ago in a galaxy far far away!
    09-20-2012 11:14 PM
  23. jimmiekain's Avatar
    Im in the IE and thats one of the reasons I switched from T-Mo to AT&T years ago. Horrible horrible reception, even in my own house. I switched and never looked back.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    Ohh no, I live in Ontario and I am considering a switch from Sprint to tmo. Are you sure it's really that bad?

    @ian c Anderson
    Where do you live?

    Sent from my SPH-L710 using Tapatalk 2
    09-27-2012 02:44 AM
  24. ItsMeMandi's Avatar
    It's not necessarily tmobile. There have been reports by users on other carriers regarding bad signals with the GS3. If you Google it you'll see a bunch of Verizon complaints. I haven't had any issues on tmobile with this phone.

    Sent from my ASUS Transformer Pad TF700T using Android Central Forums
    09-27-2012 04:47 AM
  25. erjennin's Avatar
    I'm on my 2nd GS3 for this reason. I finally called today and asked them to send me a larger sim card to support my unlocked GSM Galaxy Nexus. It'll be a bit of a downgrade in terms of battery, camera, screen etc ... but I simply can't handle the garbage reception of the GS3. Just about anywhere indoors it drops to EDGE and never returns to "4G" without me toggling airplane mode or restarting the device. I guess the good news is that I could sell the GS3 and pay off my phone... which would result in a $20/month savings.
    10-01-2012 02:57 PM
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