1. pcdebb's Avatar
    I'm attempting an OTA update for lollipop. It took forever to download the 1gig file, it rebooted, then rebooted a gain saying it failed. I'm trying again, but it's downloading the file again? My phone is unlocked with an ATT sim, will that make a difference?
    03-22-2015 02:10 AM
  2. clevin's Avatar
    Is it possible for you to do a hard reset before trying update?
    03-22-2015 03:57 PM
  3. pcdebb's Avatar
    I already had as I just got it. I was in Best Buy earlier today and the guy at the Samsung desk did it for me.

    Sent from my SM-N900T using Tapatalk
    03-22-2015 06:42 PM

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