$100 Skyrocket Refund

[NativeTxn]

Sending the pics (in post #40 of this thread) appears to have finally worked, as I got an email from AT&T Customer Service today stating that they would put a $100 credit on my bill (which they have already done). She said that she had called several different stores in Dallas and Austin and had heard about the $150-$250 range that I mentioned.

They made it sound like "since now understand the different pricing of our different sales channels, and [she saw] that have been a loyal AT&T customer," I had earned the one-time credit.

Whatever works, I guess...

 

[mrfr3sh2def]

At&t is so full of it!!!

Sent from my SAMSUNG-SGH-I727 using Tapatalk

 

[dbomb88]

For those who have successfully gotten a refund If you could throw together a "formula" of what to say to a customer service rep to get that refund what would it be? I just bought my skyrocket a few days ago for 250 and would love that extra $100 credit.

thanks for the help and this thread, great info !

 

[gibby357]

After looking online and in my local AT&T Store, I took note of the 149.00 price tag. I then went to Best Buy as I like their Customer Service and Black Tie Warranty. Their price was 249.00 which I ended up paying, thinking I had been mistaken or confused. I went back to the AT&T store to look at their cases and found that I was not wrong. I immediately went back to Best Buy and after a little resistance they gave me a $100 gift card as they do price matching. That was my case and bluetooth right there!!!!

 

[WickR1]

I went to retailmenot.com and typed in AT&T. Found a 50% off deal through them that takes you to the AT&T website. I ordered up the Skyrocket and it came to $136 after tax. I printed that out and took it to my local AT&T store and they price matched it. It was for new customers, but I've been with them since 2004 and always go to this store for help, so they know me in there now and hooked me up. They've been great through my whole LG Thrill issues when I wanted to switch the phone out.

 

[android acolyte]

I bought the Skyrocket almost a month ago. I've been trying to find out how to get the Skyrocket for $149 (I paid the full $249 when I bought it). And now when I try to look up the skyrocket under any zipcode 10006 or otherwise) it shows up as $249. Has the price reduction been removed?

What can I do to make this work for me?

 

[nelonez]

I just called AT&T about the $100 difference in the price because i was one of the ones that paid $249 for and after talking to a manager they were able to issue the $100 credit on my account. That works for me as long as I get it back somehow...