17GB and MORE clogged up by Dumpster App! Can't see what it is before deleting & other issues

[AC Question]

It was bad enough when it was 14gb but it has now grown to 17gb and I cant even do anything on my phone anymore. I know I can just go into smart manager and clear data but I would like to see what it is and double check it before I just clear and delete. I can't see what is stuck in the dumpster app. I noticed the issue is for e.g. there is 22 items (photos/videos etc.) but for some reason it groups it all together and says there is 8 photos. When I tap "delete all" it only deletes the 8 and leaves the rest of the 14 items stuck in my phone!!!! Also when it says 8 items and if I delete 8 items from the group the whole group dissapears! I realised this is the issue. I can add photos maybe. It's so annoying when I opened a "ticket" for the support team, unless there is something weird with my phone, they seemed to have closed it without me seeing a reply. Also emailed the support team as well as left this concern in reviews section of the app!

I know for sure there is a way to see everything hidden in my phone! And delete it! I don't have rooted phone (should I?) It's Samsung Galaxy S6 Edge. Pls Help ASAP!

 

[Tim1954]

Re: 17GB and MORE clogged up by Dumpster App! Can't see what it is before deleting & other issues

Boot up in safe mode (volume down and power button) and delete the app

 

[richiewerq]

Re: 17GB and MORE clogged up by Dumpster App! Can't see what it is before deleting & other issues

I am the OP btw I just made an account.

I was wondering if there was a way to see what was in it before deleting these files. As I said I know I could just clear data and everything dissapears

 

[richiewerq]

Re: 17GB and MORE clogged up by Dumpster App! Can't see what it is before deleting & other issues

Firstly I dont know why this forum was moved - as this problem can be for any phone this is a problem specific to the app and I am saving others life. Second I attached photos - As u can see it says 5 items but really there is 10 when I individually select them. This is what is wrong - if I just clicked "delete all" those 5 items would be stuck in my phone - as well as if I deleted 5 files in that group. I think this has happened resulting in at least 300 to 400 items stuck in my phone. Helpppp. Refer to green circled areas