4 months with my X, city id still trial still working

[jeff1974w]

I have had my droid X for just over 4 months and the 15 day trial of city id is still working. I don't mind that it still works it's just after almost every phone call, the app pops up wanting me to subscribe, and that is the annoying part.

Verizon said to do a hard reset (it's their answer for everything) and if you've done one before it's a pain setting everything back up on your phone....needless to say, I did the hard reset and city id is still popping up.

I've tried to contact cequint (app developer) but they have yet to reply to my email from last week. Don't even try calling them because you just get the company voicemail.

So today I filed a complaint against verizon and Cequint with the FCC.

If you'd like to file a complaint with the FCC regarding Cequint and the city id app/service you can do it here:

https://esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000A

 

[Smitty_82]

I'm not having that issue, mine still works but I declined the subscription and haven't had any pop ups since. And yes I have checked and I haven't been charged. Hope you can get your issue resolved.

 

[WAldenIV]

Use Root Explorer to rename the app from an "apk" to "bak".

 

[davidnc]

I used Titanium Backup Pro and froze it .

Sent using TaPaTaLk

 

[Cyber Warrior]

Same thing happening here. I cleared out the apps data and cache trying to free up space when the trial ended and now its back. I think rebooting the phone starts it back up also. Wish there was a way to get rid of these unwanted Apps without rooting.

 

[mossyoak]

thats odd... i just declined it the one time and i have not yet to see anything related to that program since!

 

[anon(79257)]

Use Root Explorer to rename the app from an "apk" to "bak".

+1

while you're at it, rename blockbuster, vznavigator, amazonmp3, etc... Phone runs so much smoother, without the crapware.

 

[anon(79257)]

I have had my droid X for just over 4 months and the 15 day trial of city id is still working. I don't mind that it still works it's just after almost every phone call, the app pops up wanting me to subscribe, and that is the annoying part.

Verizon said to do a hard reset (it's their answer for everything) and if you've done one before it's a pain setting everything back up on your phone....needless to say, I did the hard reset and city id is still popping up.

I've tried to contact cequint (app developer) but they have yet to reply to my email from last week. Don't even try calling them because you just get the company voicemail.

So today I filed a complaint against verizon and Cequint with the FCC.

If you'd like to file a complaint with the FCC regarding Cequint and the city id app/service you can do it here:

https://esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000A

I'm all for speaking out against corporate bs. But, try taking responsibility for your own experience, too. There are plenty of tools out there, to deal with this.

Saying "I shouldn't have to root" is all fine and dandy. However, this world is made up of people who either adapt to it's challenges, or don't.

Creating paperwork, for the FCC, isn't the solution to your problem. I would think they have more important things to consider besides nagware on a cell phone.

 

[Chris Kerrigan]

I'm all for speaking out against corporate bs. But, try taking responsibility for your own experience, too. There are plenty of tools out there, to deal with this.

Saying "I shouldn't have to root" is all fine and dandy. However, this world is made up of people who either adapt to it's challenges, or don't.

Creating paperwork, for the FCC, isn't the solution to your problem. I would think they have more important things to consider besides nagware on a cell phone.

Although filing with a complain to the FCC might be a bit extreme, telling someone we live in a world that is made up of people who either adapt or don't isn't the right approach either.

The OP has a good point; he shouldn't have to root, bottom line. Rooting is for those who are comfortable doing it and bottom line: WANT to do it. If he doesn't want to root or isn't comfortable rooting, regardless of the resources out there, that's a completely acceptable standing.

He IS right that he shouldn't HAVE to root. If the problem is that no matter how many times you reject the prompt it still pops up, from my understanding the only other option if a hard reset doesn't work is rooting and renaming/moving the City ID app. Which is a procedure someone shouldn't have to go through, once you prompt out that should be it. It's similar (although not quite nearly as ridiculous) as the whole iPhone Antennagate issue. Users shouldn't be forced into using a bumper if they don't want to so their reception is as good as it should be regardless.

 

[anon(79257)]

Although filing with a complain to the FCC might be a bit extreme, telling someone we live in a world that is made up of people who either adapt or don't isn't the right approach either.

The OP has a good point; he shouldn't have to root, bottom line. Rooting is for those who are comfortable doing it and bottom line: WANT to do it. If he doesn't want to root or isn't comfortable rooting, regardless of the resources out there, that's a completely acceptable standing.

He IS right that he shouldn't HAVE to root. If the problem is that no matter how many times you reject the prompt it still pops up, from my understanding the only other option if a hard reset doesn't work is rooting and renaming/moving the City ID app. Which is a procedure someone shouldn't have to go through, once you prompt out that should be it. It's similar (although not quite nearly as ridiculous) as the whole iPhone Antennagate issue. Users shouldn't be forced into using a bumper if they don't want to so their reception is as good as it should be regardless.

I certainly agree that we 'shouldn't' have to root, to deal with it. And, I wasn't trying to be inflammatory or condescending. I just don't feel that it's worth as much stress as OP has allotted to the issue. We either find ways to deal with stuff that ticks us off, or we complain. Complaining never gets us very far.

 

[Chris Kerrigan]

I certainly agree that we 'shouldn't' have to root, to deal with it. And, I wasn't trying to be inflammatory or condescending. I just don't feel that it's worth as much stress as OP has allotted to the issue. We either find ways to deal with stuff that ticks us off, or we complain. Complaining never gets us very far.

Don't get me wrong, I don't think you were either. But I just want to make the point that the OP does have a very good point in his frustration with the situation at hand.

 

[anon(79257)]

Don't get me wrong, I don't think you were either. But I just want to make the point that the OP does have a very good point in his frustration with the situation at hand.

I certainly agree, with OP's frustration!

 

[gbororats]

my suggestion is that you have called multiple times, just have verizon add it to your account, and then remove the charges... if they cant get rid of it, then they should give it to you for free, especially if you have it on file with them that you were trying to get rid of it.... itll give it to you for free without the popup... that is unless you are trying to completely remove it, and rooting is the only way. im with you that you shouldnt have to root to get it to work. i have no need to root and wont unless it really gives me something worth rooting for.

 

[jscher2000]

Complaining never gets us very far.

If, hypothetically speaking, the FCC were to issue a reg that carriers had to remove unwanted software from the phone upon request, because so many annoyed people were filing complaints, I think it would all be worth it.

I'm not holding my breath.

 

[RHChan84]

I would like to get rid of a lot of apps but I'm still new to Android and I have read getting rid of some apps will give you issues when updating your phone.

 

[jeff1974w]

thanks for all the comments.
just want to give a update.
verizon seems to think its a problem with my phone and no one elses, so they are sending me a CLN replacement device.
i hope thats the case.

 

[.46caliber]

I would like to get rid of a lot of apps but I'm still new to Android and I have read getting rid of some apps will give you issues when updating your phone.

Deleting some of those apps will prevent you from updating OTA in the future. However, there are a couple of workarounds.

Work Around 1

Step 1: Root your phone. Applications like "Z4Root" make this very easy to do. I have used this application to root several phones, including my own DX, with success.

Step 2: Once rooted, use an application like Root Explorer to dig around and rename those applications with a .bak extension instead of a .apk extension. This will prevent the app from functioning and appearing in the app drawer.

Step 3: When it comes time for an update, use Root Explorer again and rename those same files with the .apk extension so they can function and appear again. Once this is done, you should be able to perform an update.

Work Around 2

Step 1: Root your phone. Applications like "Z4Root" make this very easy to do. I have used this application to root several phones, including my own DX, with success.

Step 2: Once rooted, install Titanium Backup and purchase the add-on, Titanium Backup PRO. With Titanium Backup PRO you can select those apps and "freeze" them. It again prevents them from running and appearing in the drawer, but you do not have to dig around in the system files like you do with the first method.

Step 3: When it comes time for an update, un-freeze the apps you froze and update. Once the update is complete you can re-freeze.


Both of these methods will accomplish the same thing. I use the Titanium Backup method, though the PRO extension is a fairly pricey app, $5.80, it is quite handy.