5g not working

pkoverjr

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Sep 11, 2024
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Usually when I turn off the Wi-Fi on my s22 the 5g symbol appears replacing it. But now lately it hasn't been appearing and my apps haven't been working because I have no internet access even with the full service. Does anyone have any idea why?
 

BerryBubbles

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Aug 14, 2014
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Try turning on Airplane mode for a bit, then toggle it back off. That should refresh the network connection. Maybe there's a glitch that will clear.

Welcome to the forums.
 

joeldf

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Dec 19, 2011
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Usually when I turn off the Wi-Fi on my s22 the 5g symbol appears replacing it. But now lately it hasn't been appearing and my apps haven't been working because I have no internet access even with the full service. Does anyone have any idea why?
Does the phone itself work? As in, can you still make calls?

As previously asked, what carrier?

I know AT&T has a way to go through your account online and there's an option to refresh your connection. I've done that a couple times over the years to solve connection issues. Maybe your carrier has a similar troubleshooting option.
 

mustang7757

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Do you get anything like 4g ? Or circle with a line in it?

You tried rebooting and check in settings>connection>mobile Data is the APN highlighted? Did you by accident turn off the toggle for mobile data in the pull down notifications panel?
 

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