693mb update on ATT note 4

[Kjthomas0724]

Ok I got a new SIM from AT&T today, not activated and I still can't do the update, so I can confirm it will not work with a SIM that isn't active. Best Buy here doesn't have the update, it isn't on Kies or Smart Switch. I'm sending my Note 4 to Samsung to update, on the phone now getting the ticket done.

Samsung is also going to check to see why it isn't available on Kies, Smart Switch or Best Buy. I can't wait for them to get all that done because my phone keeps trying to connect to the AT&T servers and it freezes my phone up for about 5 minutes.

Also since you are out of the US, you should check to see if there are any Samsung stores or service centers around. Many of the other countries have Samsung stores and walk in Service centers. They will flash the update for free for you. Also at the mail on center in the US, they will remove the OS and reinstall a fresh copy for free for any Samsung phone, even put of warranty phones. If they will do that at walk in centers or Samsung stores and they have one near you, I would have them do that instead of just flashing the update. Removing the OS and putting the newest one on gives you a complete and clean install and not just an upgrade, which is always the much better thing to do.

I guess I will be checking with my local best buy to see if they have the update yet. That's how I ended up getting the 5.0.1. Just annoying that I have to drive half an hour to spend less than 5 minutes in the store just to get something done I should be able to do Ota. I hate at&t

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[andrewg13]

Go into SETTINGS / GENERAL / STORAGE and check to make sure you have plenty of space free. One easy and safe way to free up space is to tap on CACHED DATA and say "YES" to "Clear cached data?" (this will not hurt anything).

Thank you for this. I had the same upgrade failing problem and this fixed my issue.

Sent from my SAMSUNG-SM-N910A using Tapatalk

 

[b2d2]

My update finally worked. I removed lots of unused apps and removed the cache so I had over 13GB free when the update ran and it completed successfully in about 20-25 minutes. Many thanks for the help!

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[jfs101]

Also since you are out of the US, you should check to see if there are any Samsung stores or service centers around. Many of the other countries have Samsung stores and walk in Service centers. They will flash the update for free for you. Also at the mail on center in the US, they will remove the OS and reinstall a fresh copy for free for any Samsung phone, even put of warranty phones. If they will do that at walk in centers or Samsung stores and they have one near you, I would have them do that instead of just flashing the update. Removing the OS and putting the newest one on gives you a complete and clean install and not just an upgrade, which is always the much better thing to do.

Ok, I'll try going to my local Samsung store to see what can be done. Thanks for the advice.

 

[Kjthomas0724]

Final got my 5.1.1 uodate today. Had to go to Best buy to get it done though. So frustrating. Haven't done a factory reset yet though. Gonna wait and see how my note acts without doing one first.

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