Account Gone in June can access password and has current I.D email ?

[anon(10753934)]

Last one i usually wouldnt bother but i want to shownthe data the FB msgner app stores.

I can access the msgner app cause it has the correct email so can change password also through can change password in Facebook browser too. Though to confirm my identity because I am blocked for suspscious it has a ancient one & no other options to access Facebook with that I'm assuming you can't access msgner ?

Added SS might help maybe ? Still no clue what's the sitch.

 

[anon(10753934)]

No clue why the old email is there can't do anythinG

ANSWERED

 

[Laura Knotek]

Have you contacted Facebook support?
https://m.facebook.com/help

 

[anon(10753934)]

Have you contacted Facebook support?
https://m.facebook.com/help

Yeah I have gone through all possible Outlets I believe. Anything that gave me a text box pretty much lol.

It only gives me the one recovery method which is ancient. In help menu it's not very clear about my particular issue have to look around. Hacking takes you to password change which I can do in FB & msgner no clue how or why. Blocked reasons doesn't cover my issue,I did find options to explain to support.
The contact number can't be changed cause it's from 7 years ago !! It' doesn't make sense can changed passwords confirm ACCs get codes sent to current email,Though it can't confirm my identity !!