I tried with a new Pen that Samsung sent, and exactly the same problem.
However, I have had the Tablet with Samsung the past week, and according to them they can't reproduce any problem. It's simply, take a ruler, draw a line from one corner to the next, and they can't miss it. I gave them an example, saved S-Note and also a list of instructions both in email, in the package and verbally over the phone.
Has anybody had any luck with Samsung? The retailer will just send back to Samsung who are going to deny a fault, but when you pay a premium for this function, you expect it to work perfectly, they advertise it as a precise tool.
However, I have had the Tablet with Samsung the past week, and according to them they can't reproduce any problem. It's simply, take a ruler, draw a line from one corner to the next, and they can't miss it. I gave them an example, saved S-Note and also a list of instructions both in email, in the package and verbally over the phone.
Has anybody had any luck with Samsung? The retailer will just send back to Samsung who are going to deny a fault, but when you pay a premium for this function, you expect it to work perfectly, they advertise it as a precise tool.