Ads popping up on my screen

teresaivey

Member
Aug 26, 2019
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S10 Plus phone-Since yesterday, random ads have been popping up on my screen no matter what I am on-messaging, instagram, youtube, etc. It has to count down to zero before I can hit the x to close it out. Also, there is a black rectangle that appears at the top of my screen after the ad is gone. It makes my screen frozen. I have to hit the back arrow at the bottom of my phone for it to disappear. Does this sound like a virus?
 
S10 Plus phone-Since yesterday, random ads have been popping up on my screen no matter what I am on-messaging, instagram, youtube, etc. It has to count down to zero before I can hit the x to close it out. Also, there is a black rectangle that appears at the top of my screen after the ad is gone. It makes my screen frozen. I have to hit the back arrow at the bottom of my phone for it to disappear. Does this sound like a virus?
Hi, can you get a screenshot of that rectangular thing that pops up?
 
Open your Play Store app, tap Menu>My Apps, and then tap Installed, then sort by Last Updated.
 
I think it is related too. Both started happening at the same time. I don't have any new apps on my phone-just several that updated recently...
 
I think it is related too. Both started happening at the same time. I don't have any new apps on my phone-just several that updated recently...
The same steps explained in that guide will work for that black rectangle.