After the update to 4.2.2

pavel3

New member
Sep 15, 2013
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I've done update yesterday evening to new Android but it stopped as on picture( green arrow pointing down to phone)
-I didn't interrupt process by any action for 2hours
-afterwards (still with this screen) plugged phone to charge overnight
Morning same result - stuck 100%install
-couldn't resist, unplugged from charging and done reset with button volume down and power one (holding together 8-10sec)
Black screen
Green Logo back, blinked once and - after 5-6secs appeared line under it with progress of install going to the end
And stuck again
Done same with volume button up and power one after an hour - same result.

- no modifications on 1day old machine (company's)
-HTC sync manager doesn't recognize phone (I have MacBook)

No need contacts/calendars whatsoever.
Any suggestion? Found threads with similar issues but on anyhow modified machines(not my case),
usually solved by reset screen but that I can't even reach..

Frankly speaking looks like software problem - will be HTC warranty applicable
Thank you guys





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One day old? Turn it in an return it for a new one.

Sent from my HTC One using Tapatalk 4
Thanks -
Sure will try but question remained if there's technical solution I can try myself?
Can be that someone else might have similar trouble but have machine for a longer time.
 
Restart with the power button and volume down to go into hboot mode choose recovery wipe the phone and do a reset from there.

Sent from my HTC One using Tapatalk 4
 
Restart with the power button and volume down to go into hboot mode choose recovery wipe the phone and do a reset from there.

Sent from my HTC One using Tapatalk 4

That didn't work, sorry if it wasn't clear from the post.
Phone remained stuck.

Solution found by chance.
Drain the battery and after a while of charging(40mins) voil? system back and 4.2.2 loaded!