All hard buttons and S Pen not working or disabled

ziggnaff

New member
Dec 31, 2014
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Hello All,

I have had my Galaxy Note 10.1 2014 edition for a month now but only had a real chance to use it in the last 2 weeks while on holidays. It was working fine until one day it kept locking itself and making the sound as if I had pressed the lock button. Since then the volume up/down, home button and stylus have stopped working. The power, back, and menu buttons are still responsive.

I thought it was interesting that the stylus/ S Pen does not even work on the screen nor does it bring up the menu or make a sound when ejected. Other then these issues, everything is working fine.

I am thinking it needs to be returned but thought it was worth asking here in the chance I have turned something on/off. I have factory reset it and still have the same issues.

Anyone have any experience or advice for this issue?
Thanks in advance.
 
Sounds like it needs to be returned

Sent from my Samsung Galaxy Tab Pro 8.4
 

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