All photos gone but one

[billrigsby]

So this is interesting, I got home, had received a package from eBay and the label was barely still attached so I took a picture to send it to the seller just to inform them.

Went to the computer to download the photo, and it was the only photo on my phone, a couple hundred are, where can you tell me?

They are all backed up to Google so this is more of a, "what the heck question" out of curiosity.


Bill

 

[B. Diddy]

Do you recall ever using the "Free Up Space" option in Google Photos? This will automatically delete any photo or video on the device that Google Photos knows has already been backed up to the cloud.

 

[billrigsby]

Do you recall ever using the "Free Up Space" option in Google Photos? This will automatically delete any photo or video on the device that Google Photos knows has already been backed up to the cloud.

Nope, sure don't.
I use the phone, which is actually a work phone to take a lot of work photos.
Once I have those downloaded on the work computer I have to go into Google, and delete them all to free up storage space. But I've never even heard of what you mention.

 

[B. Diddy]

Did you use the phone's camera to take those photos that seem to be missing, or are they images that were downloaded from somewhere else?

If they were taken by the camera, then use your file manager app to navigate to the directory /DCIM/Camera. Do you see the photos there?

 

[billrigsby]

Did you use the phone's camera to take those photos that seem to be missing, or are they images that were downloaded from somewhere else?

If they were taken by the camera, then use your file manager app to navigate to the directory /DCIM/Camera. Do you see the

If I remember correctly I had an S24, still a work phone, it started acting up, by not ringing when a phone call would come in and then all of a sudden I would get a missed call notice.
The IT people couldn't figure anything out so they got me a new one since I was due for an upgrade.
That one lasted a fair amount of time then the screen suddenly went black mid sentence during a phone call, nothing would revive the screen.
Not being due for another upgrade I was given this S21, that was just in stock from an employee that left.
Not being able to back things up from the one that had the bad screen I went back to the first S24, and transfered all the files and apps over from that one.
So technically no the photos were not taken with this phone, sorry this is so convoluted!

 

[B. Diddy]

Sorry, I'm getting a little confused -- are you still under the impression that there should be more photos saved locally on the S21? Or are you wondering why photos that are backed up to your cloud don't show up when you connect the phone to the PC?

 

[billrigsby]

Well I'm wondering why the photos aren't on my phone but I just went to Google and there are no photos there either anymore everything is just completely gone, I have no idea what's going on!

 

[B. Diddy]

Did you have the Backup option turned on in the Google Photos app on the previous phones? Or just the Backup to Google One option in the system settings? The latter does not include photos -- that has to be turned on separately in the Google Photos app