All sensor on galaxy s6 not working

[Faleradx]

I received my galaxy s6 yesterday and everything was fine. Today all my sensors isn't working. Does anyone know how to fix it or have the same problem?
And i check *#0*# all sensor not working

 

[belodion]

I received my galaxy s6 yesterday and everything was fine. Today all my sensors isn't working. Does anyone know how to fix it or have the same problem?
And i check *#0*# all sensor not working

Welcome.

Did you buy new?

 

[Faleradx]

Yes along time ago

 

[B. Diddy]

Welcome to Android Central! So you bought it new a long time ago, but you only received it yesterday? Was it at a repair shop?

Do the sensors work in Safe Mode? How do I use Safe Mode on my Galaxy S6 or S6 edge? | Samsung UK

 

[Rukbat]

You said that you received it yesterday. Which is it - yesterday or a long time ago? (If it's yesterday, it';s still under warranty, so you can get it fixed for free - or, depending on where you are, get it replaced.)

 

[Faleradx]

ahmm, iam a loog time and i have problem yesterday

 

[Faleradx]

no sir sensort not working in safe mode

 

[B. Diddy]

Ok, so what you're saying is that you've had the phone for a while, it was working fine on 12/28, and then on 12/29, you noticed the sensors stopped working.

The fact that they still don't work in Safe Mode is not a good sign. You could try wiping the cache partition from the Recovery menu, although I doubt this will help: https://support.t-mobile.com/docs/DOC-21095. A factory reset would be the next step, but of course that would wipe the phone. My suspicion is that it's a hardware problem -- the same thing just happened with my daughter's 2013 Nexus 7. I don't think there's anything you can do about it, besides bringing it to a repair shop (or getting a new phone).

 

[Faleradx]

and on safe mode i see hrm version: NULL Driver: null
what is mean?