Allow remote Lock and erase?

[Yathani]

For some reason, I can't activate android device manager under administration when i want to turn the "allow remote Lock and erase".
I have N910C running the second Poland lollipop release.

Any info is greatly appreciated.

 

[B. Diddy]

Re: allow remote Lock and erase

Are you saying that you go to Settings>Security>Device Administrators​, try to check Android Device Manager, but aren't allowed to do so?

 

[Yathani]

Re: allow remote Lock and erase

Are you saying that you go to Settings>Security>Device Administrators​, try to check Android Device Manager, but aren't allowed to do so?

Pretty much what you said. It's there however when i click to activate it just goes back to the previous screen unchecked.

 

[B. Diddy]

Re: allow remote Lock and erase

Are any other Device Administrators listed and checked?

 

[Yathani]

Re: allow remote Lock and erase

Are any other Device Administrators listed and checked?

Yes,

My email exchange which i removed because i thought it's the one causing the issue but that didnt help.

For now what i have are
- Tasker
- Greenify
- android device manager

 

[B. Diddy]

Re: allow remote Lock and erase

Just for the heck of it, uncheck them, and see if the problem persists.

 

[Yathani]

Re: allow remote Lock and erase

Just for the heck of it, uncheck them, and see if the problem persists.

That didn't help unfortunately. I unchecked all and restarted the phone too!

I'm thinking it might has to do with the second lollipop firmware

 

[B. Diddy]

Re: allow remote Lock and erase

Hmm, see what happens if you go to Settings>Security​ and tap Clear Credentials.

 

[Yathani]

Re: allow remote Lock and erase

Hmm, see what happens if you go to Settings>Security​ and tap Clear Credentials.

Clear Credentials is grayed out can't click it. I did reboot into safe mod as well but still no luck.

I think i will factory reset and see what happen.

 

[B. Diddy]

Re: allow remote Lock and erase

That sounds like the logical next step. Hope it works!

 

[edzhusrolavs]

Hello, I am having the same problem on my Samsung Galaxy s4. I really need to enable it, but it wont. And i dont want to do my phone reset, because i will lose all my data and games. please help!
Sorry for my bad english..
Thanks

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