almost inaudible voice volume

[ShaggyKids]

Hi there,

My S2's voice volume is extremely poor. There's no way I could hold any kind of conversation on the watch. I just tried the voice recorder and got the same results. Notifications & ringtones are fine, it's just voice volume that's a problem. I have to hold the watch up to my ear in order to hear voice at all and even that's not an acceptable volume level nor do I want to have to hold my watch up to my ear to hear callers (and I still have to strain to hear them) and don't want to have to carry on phone calls with my watch in my ear.

I have all volume controls set at the highest option which is 15.

Anyone else have this issue? How did you fix it? Suggestions?

Thanks,
Deb

 

[B. Diddy]

Moved from the Galaxy S2 to the Galaxy Gear S2 forum.

 

[optimummind]

Could be a defective speaker inside. Mine's pretty loud for a tint watch.

 

[ShaggyKids]

Ok I'll have to take it in to VZW. Thanks!

 

[ehosey2]

Just confirming, but did you turn the bezel to the right to increase the volume while in speaker mode during an actual call?

 

[ShaggyKids]

Just confirming, but did you turn the bezel to the right to increase the volume while in speaker mode during an actual call?

I did not, didn't know I needed to do that. Is there any way to test this without being on a call?

 

[ehosey2]

Just call your number to access your voice mail and turn the bezel. Also make sure you tap the speaker icon on the watches phone application. I have the AT&T version. Maybe yours is different?

 

[ShaggyKids]

OMG, who'da thunk? Worked like a charm! I didn't know this volume option existed! You get my Hero of the Day award for saving me from a really red face by going to my VZW store! Thanks!

 

[ehosey2]

Glad to help.