My wife and I both got HTC EVO Shift 4g's this past Sunday. These devices are amazing.
I absolutely love this phone. There is only one small, tiny issue that's really bugging me.
While cleaning off my screen yesterday, with a microfiber cloth, I noticed what I thought was a piece of dust that wouldn't come off. I figured no big deal, I'll wait until I get home and use some eyeglasses cleaner (sprayed on the cloth, not the device itself).
However, when I tried, the spot didn't come off. I can't feel the spot, and if I try to 'feel' the spot with a playing card or finger nail, I can't.
This leads me to believe that the spot is not a scratch and not something on top of the glass. However, it seems like it's something under the glass or a small imperfection in the glass itself. I noticed another small spot too near the edge of the phone
Now, I said this spot is small, and it really is. Under normal use, it's not really noticeable at all. In a bright room with a black background, it's sort of visible, but probably more so to be because I know it's there. I have never noticed the spot near the edge during use.
It reminds me of having a dead pixel on an LCD monitor. It's roughly that small, so it's hard to see unless you know it's there. But once you know it's there, you'll see it, forever.
I know I have 30 days to return this phone. Could this be considered defective or should I just live with it? I don't want to pay a $35 restocking fee (though I doubt I would be charged a fee if the phone is considered defective).
I absolutely love this phone. There is only one small, tiny issue that's really bugging me.
While cleaning off my screen yesterday, with a microfiber cloth, I noticed what I thought was a piece of dust that wouldn't come off. I figured no big deal, I'll wait until I get home and use some eyeglasses cleaner (sprayed on the cloth, not the device itself).
However, when I tried, the spot didn't come off. I can't feel the spot, and if I try to 'feel' the spot with a playing card or finger nail, I can't.
This leads me to believe that the spot is not a scratch and not something on top of the glass. However, it seems like it's something under the glass or a small imperfection in the glass itself. I noticed another small spot too near the edge of the phone
Now, I said this spot is small, and it really is. Under normal use, it's not really noticeable at all. In a bright room with a black background, it's sort of visible, but probably more so to be because I know it's there. I have never noticed the spot near the edge during use.
It reminds me of having a dead pixel on an LCD monitor. It's roughly that small, so it's hard to see unless you know it's there. But once you know it's there, you'll see it, forever.
I know I have 30 days to return this phone. Could this be considered defective or should I just live with it? I don't want to pay a $35 restocking fee (though I doubt I would be charged a fee if the phone is considered defective).