Amazon flash in my fire phone but the phone does'nt start

[Dubond2011]

Hey everyone, i'm writting because i need some help from you: i got my Amazon fire phone but since yesterday it does'nt start, it's just flashing amazon on the screen, i have tried factory reset but nothing.
please guys help

 

[belodion]

And they didn't help did they? I'm sorry.

 

[mustang7757]

And they didn't help did they? I'm sorry.

2016 post ? Lol cob webs in here